Samuel Jang

• Maintained strict adherence to privacy guidelines while handling sensitive donor information during calls and data entry tasks.
• Built rapport with potential donors through active listening and empathetic communication, resulting in increased donations.
• Established trust with current and prospective donors using transparent communication strategies that educated them on how their contributions could make a difference.

• Maintained clean, neat, and operational facilities to serve program needs.
• Used strong interpersonal communication skills to convey information to others.
• Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
• Reported patient requests, concerns, and other observations to staff.

Online internship where it gave an opportunity to learn how to speak in a professional environment and working on speech coordination.