SAMUEL JOHNSON
Columbia,SC
Summary
Adept at driving operational efficiency and enhancing customer satisfaction, I spearheaded significant service improvements at Krogers Grocery Store. My expertise in inventory management and supplier relations, coupled with a talent for team leadership, resulted in a well-organized sales floor and positive customer interactions. . Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Merchandising position. Ready to help team achieve company goals.
Overview
34
34
years of professional experience
1
1
Certification
Work History
General Merchandise Manager
Krogers Grocery Store
05.1980 - 03.2014
- Maintained a safe shopping environment by enforcing strict adherence to company policies regarding health, safety, and security measures.
- Monitored competitor activities to stay informed about industry developments and capitalize on potential opportunities for growth.
- Championed ongoing process improvements aimed at enhancing operational efficiency throughout all aspects of general merchandise management.
- Effectively managed merchandise returns and exchanges, minimizing financial loss while preserving positive customer relationships.
- Developed high-performing teams through effective hiring, ongoing coaching, and performance evaluations.
- Enhanced customer satisfaction by ensuring a well-stocked and organized sales floor, promptly addressing concerns, and providing exceptional service.
- Established strong relationships with suppliers to ensure timely delivery of quality products at competitive prices.
- Boosted employee morale with regular recognition programs, team-building events, and open communication channels.
Stock Clerk/General Merchandiser
Walmart
01.1989 - 06.1997
Education
Bachelor of Arts - Business Management
University of South Carolina
Columbia, SC05-1981
Skills
- Service Improvements
- Product Assortment
- Operational Efficiency
- Inventory Management
- Order Fulfillment
- Team training and development
- Store Layout
- Promotional planning
- Retail display setup
- Maintaining stock levels
- Stock replenishment
- Inventory Control
- Stockroom Organization
- Stock management
- Seasonal Planning
- Sales floor resets
- Seasonal product promotion
- Customer Service
- Team Leadership
- Supplier Relations
Certification
Spring and summer salesman of the year
Perfect attendance(3)
Timeline
Stock Clerk/General Merchandiser
Walmart
01.1989 - 06.1997
General Merchandise Manager
Krogers Grocery Store
05.1980 - 03.2014
Bachelor of Arts - Business Management
University of South Carolina
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