Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
References
Timeline
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Samuel Johnson

Morton,IL

Summary

Dynamic and dedicated student with hands-on experience in customer service and hospitality, recognized for strong problem-solving skills and the ability to efficiently address challenges. Proven track record of enhancing customer satisfaction through effective communication and tailored solutions. Aspires to leverage expertise in a fast-paced environment to drive operational excellence.

Overview

4
4
years of professional experience

Work History

Store Associate

Walmart
Morton, IL
05.2023 - Current
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Processed returns and exchanges according to company policy.
  • Assisted customers with the purchase of heavy merchandise.
  • Responsible for regularly watering and maintaining plants.
  • Organized and managed the fulfillment of digital grocery orders.
  • Maintained orderly and clean surroundings.

Dishwasher/Host

Oyama Sushi
Morton, IL
01.2022 - 01.2023
  • Adhered to sanitary regulations to prevent contamination with food products.
  • Informed supervisors immediately if any machine malfunctions were observed during operation.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Managed call-in order process for a busy dining establishment.

Restaurant Team Member

Culvers Franchising System
Morton, IL
12.2020 - 06.2021
  • Refilled condiments, napkins and server workstations.
  • Filled and served various beverages for customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Maintained clean and organized work area at all times.
  • Processed payments accurately and efficiently using POS system.

Education

High School Diploma -

Morton High School
Morton, IL
05-2022

Bachelor of Science - Data Science

University of Iowa
Iowa City, IA

Skills

  • Conflict resolution
  • Return processing
  • POS systems
  • Order fulfillment
  • Organizational skills development
  • Shipment processing
  • Proficient in Python
  • Strategic Problem Solver
  • Eager To Learn
  • Strong Analytical Mathematics

Accomplishments

  • Eagle Scout (December 2021)
  • High School Honor Roll
  • Deans List Fall Semester 2022

Affiliations

  • Boy Scouts
  • Marching Band
  • Concert Band

Languages

French
Elementary

References

References available upon request.

Timeline

Store Associate

Walmart
05.2023 - Current

Dishwasher/Host

Oyama Sushi
01.2022 - 01.2023

Restaurant Team Member

Culvers Franchising System
12.2020 - 06.2021

High School Diploma -

Morton High School

Bachelor of Science - Data Science

University of Iowa
Samuel Johnson