Amanda Garger
Customer Service
Vero Beach,FL
Summary
Friendly customer service representative with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays.
Overview
14
14
years of professional experience
Work History
Store Associate
7-eleven
05.2025 - Current
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store to comply with cleanliness standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Personal Shopper
Walmart
09.2021 - 04.2025
- Locate and prepare merchandise for online orders
- Ensure the accuracy of orders prior to pick-up
- Consult with customers to ensure satisfaction
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Cashier
Walmart
09.2018 - 09.2021
- Took payment for purchases by cash, credit, debit and personal check and provided the correct change
- Inspired customers to try new items by educating on wines and store promotions
- Reviewed driver's licenses and other forms of ID to ensure proof-of-age, refusing sales to anyone under 21
- Learned roles of other departments to provide coverage and keep store operational
- Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs
- Worked closely with front-end staff to assist customers
- Trained new team members in cash register operation, stock procedures and customer service
- Helped customers find specific products, answering questions and offering advice
Cashier
DAILY'S
05.2017 - 09.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Responded promptly to requests for assistance, spills and customer inquiries.
Cashier
GATE PETROLEUM
02.2015 - 04.2017
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Handled cash with high accuracy and took care to check bills for fraud.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Dunkin Donuts
07.2011 - 02.2015
- Used POS system to enter orders, process payments and issue receipts.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
THE FOUNDATION ACADEMY
Jacksonville, FL01.2011
Skills
- High customer service standards
- Employee relations specialist
- Conflict resolution proficiency
- Dedicated to process improvement
- Strong problem solving ability
- Troubleshooting skills
- Proficient with Microsoft Office Suite
- Conflict resolution
- Credit
- Issue receipts
- Policies
- Process improvement
- Quality
- Relationship building
Timeline
Store Associate
7-eleven
05.2025 - Current
Personal Shopper
Walmart
09.2021 - 04.2025
Cashier
Walmart
09.2018 - 09.2021
Cashier
DAILY'S
05.2017 - 09.2018
Cashier
GATE PETROLEUM
02.2015 - 04.2017
Cashier
Dunkin Donuts
07.2011 - 02.2015
High School Diploma -
THE FOUNDATION ACADEMY
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