Lladira Lopez
Visalia,USA
Summary
Great retail worker with proven ability to deliver exceptional customer service and maintain organized, efficient store operations. Skilled in inventory management, sales, and merchandising, with strong emphasis on teamwork and achieving results. Very reliable and adaptable, adept at navigating changing needs and ensuring smooth daily functions. Strong communication and problem-solving skills contribute to positive shopping experience for customers.
Overview
5
5
years of professional experience
Work History
Store Associate
Twice Upon A Time Visalia California
Visalia, CA
08.2022 - 06.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained store cleanliness and organization, ensuring a welcoming environment for patrons.
- Operated point-of-sale systems efficiently, processing transactions.
- Stocked shelves and organized merchandise, supporting inventory management efforts.
CSR - Customer Service Representative
Medical Transportation Brokerage of Arizona
Phoenix, AZ
04.2019 - 06.2021
- Assisted members by managing incoming calls for effective communication. Coordinated transportation arrangements for members to attend appointments and pharmacy pickups.
- Facilitated communication with insurance companies to verify identification accuracy and ensure compliance standards.
- Facilitated communication with facilities to confirm appointments and coordinate medication pickups from pharmacies.
Prep
Macys Logistics Warehouse
Goodyear, AZ
11.2020 - 12.2020
- Designed and assembled various box sizes to facilitate streamlined item dispatch to pickers.
Cashier/Customer Service
Family Dollar
Avondale, AZ
10.2019 - 06.2020
- Achieved efficient unloading of trucks on delivery days, enhancing inventory flow. Improved shelf organization through effective recovery and restocking efforts. Elevated store cleanliness by implementing regular sweeping and mopping routines. Enhanced customer experience by managing cash register operations and providing attentive service. Contributed to overall store operations as a proactive associate, engaging in diverse tasks on the sales floor.
Salad Bar Attendant
SIZZLERS RESTAURANT
Mesa, AZ
04.2018 - 07.2018
- Assisted in maintaining hot bar and salad bar operations. Refilled and prepared hot food items, including five flavors of wings, two types of taco meats, and various soups. Prepared and replenished salad bar with four types of lettuce, assorted vegetables, fruits, desserts, and ice cream.
Education
None in Na - undefined
Tulare Union High School
Tulare, CASkills
- Executed cash handling procedures to ensure accurate financial transactions
- Oversaw inventory control processes to ensure optimal stock levels
- Executed merchandising strategies to enhance product visibility and drive sales
- Executed sales strategies to drive revenue growth and expand market presence
- Oversaw team operations and ensured adherence to organizational standards
- Utilized Microsoft Word to draft and format professional documents
- Assisted customers in selecting products that meet their needs Supported team members in maintaining store organization and cleanliness Contributed to achieving sales goals through effective product placement
- Conducted comprehensive pricing analysis to optimize product positioning
- Assisted in food preparation and service tasks to support team efficiency\nProvided customer service by taking orders and addressing inquiries\nMaintained cleanliness and organization of dining and kitchen areas
- Oversaw food preparation processes, ensuring quality and efficiency
- Ensured compliance with food safety regulations and standards
- Executed culinary techniques to prepare diverse dishes with precision
- Executed precise meat cutting techniques to ensure high-quality product presentation
- Oversaw daily restaurant operations, ensuring high standards of service and efficiency
- Executed culinary operations, ensuring high standards of food preparation and presentation
- Executed thorough cleaning protocols to maintain hygiene standards in various environments
- Processed customer transactions efficiently and accurately Assisted customers with inquiries and product selections Maintained a clean and organized checkout area
- Assisted visitors with check-in and check-out processes Provided information about hotel services and local attractions Supported front desk operations by managing phone inquiries and reservations
- Facilitated English language instruction to enhance communication skills
- Oversaw daily operations and staff management as Assistant Manager
- Assisted customers with inquiries and issues to enhance satisfaction Provided timely solutions to support customer needs Collaborated with team members to improve service processes
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Executed cash handling procedures to ensure accurate financial transactions
- Cash handling
Timeline
Store Associate
Twice Upon A Time Visalia California
08.2022 - 06.2023
Prep
Macys Logistics Warehouse
11.2020 - 12.2020
Cashier/Customer Service
Family Dollar
10.2019 - 06.2020
CSR - Customer Service Representative
Medical Transportation Brokerage of Arizona
04.2019 - 06.2021
Salad Bar Attendant
SIZZLERS RESTAURANT
04.2018 - 07.2018
None in Na - undefined
Tulare Union High School