Samuel Kissinger
Logistics
Burlington,KY
Summary
- Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams and project management to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over six years of management performance.
- Results-driven Supervisor offering 12 years of logistics and reverse logistics experience. Detail-oriented with proven history of increasing efficiency through effective project management against various KPIs. Well-versed in military operations, capabilities and emergency response.
Overview
19
19
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Company Commander
Kentucky Army National Guard
Owensboro, KY
11.2020 - Current
- Manage professional soldier development activities for training and operational planning to sustain unit readiness for the Forward Support Company in Kentucky
- Ensure accountability of the 98 vehicles, 104 scheduled maintenance services, four field maintenance teams, and safety of each sustainment section
- Orchestrate administrative duties including personnel tracking, identifying new equipment, disseminating confidential information, and operational evaluations
- Responsible for overseeing the performance of 76 enlisted soldiers in the field maintenance company and adjacent sections
Vendor & Supply Chain Manager
Amazon Web Services
Burlington, KY
08.2021 - 04.2022
- Manage customer relations with more than three reverse logistics and manufacturing vendors to drive sustainability programs as well as improvements to internal revenue streams
- Serve in a site lead capacity while mentoring and providing guidance as needed for a team of two operations managers, three department managers, as well as a consultant for local IT and procurement
- Manage and develop KPIs in quality, performance, cost, and employee development on a weekly, monthly, and quarterly basis
- Create, review, and maintain internal knowledge base and customer-facing projects by introducing JIRA software to 35 members within leadership
- Fulfill the local and national safety requirements per OSHA and AWS to mitigate the risk of injury to local employees
- Serve as the primary escalation point for local security concerns in partnership with the Edge Security Manager
- Manage over 200 process workflow improvements and communication for both internal AWS Operations and acting vendors within JIRA
Customer Returns Area Manager
Amazon.com Reverse Logistics, Kentucky
08.2016 - 08.2021
- Manage 74 to 204 Amazon employees within Amazon's reverse logistics facility for apparel ensuring performance KPIs, improving team morale, and ensure workflow activities perform to standard with changing circumstances
- Spearhead lean processes by implementing improvements within warehouse
- Foster and initiate communication levels with leadership to drive results at site level leading to increased asset recovery and positive customer experiences
- Serve as senior Area Manager SME for Customer Returns at SDF9 to help facilitate such improvements as 15.68% day over day improvement for drop-down utilization on the floor
Executive Officer/Battalion UMO
Kentucky Army National Guard
Owensboro, KY
08.2010 - 11.2020
- Manage professional soldier development activities for training and operational planning to sustain unit readiness for seven different locations in Kentucky
- Ensure accountability of the 98 vehicles, 104 scheduled maintenance services, four field maintenance teams, and safety of each maintenance section
- Orchestrate administrative duties including: personnel tracking, identifying new equipment, disseminating confidential information, oversight, and extending influence
- Manage and support the movement of 653 pieces of equipment for three construction companies and three engineer companies for a dynamic operation during operation Inherent Resolve
- Oversaw and directed the movement of company equipment via ground movement, air movement, and sea movement for the redeployment from Kuwait to the United States
- Responsible for overseeing the performance of 76 enlisted soldiers in the field maintenance company and adjacent sections
- Make On Demand
Senior Area Manager
Amazon
West Columbia, SC
03.2017 - 10.2017
- Successfully launched first stand-alone "Make on Demand" Amazon building in network resulting in savings over $600k in six months
- Responsible for the performance management, team engagement, and workflow planning of 50+ Amazon associates
- Launched the Indigo Printer department within CAE3 helping to improve the quality of color books for consumers
- Tracked KPIs against benchmarking, market trends and competitor activities to develop strategic improvement plans.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
Business Analyst
Amazon.com Reverse Logistics
Hebron, KY
12.2015 - 08.2016
- Responsible for innovative process improvements within four major asset-recovery facilities in the U.S resulting in improvement to returns network of $70 million for 2016
- Utilized various programs including: Excel, OBIEE, developed, and modified SQL
- Interacted with multiple levels of management, providing direction and applying leadership principals
- Fulfilled the role of subject matter expert while providing direction and coaching for other incoming roles centered on process improvements
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Education
High School Diploma -
Western Kentucky University
Bowling Green, KY 08.2009 - 05.2014
Certification of Completion - Logistics Management
Army Logistics University
Fort Lee, VA 05.2015 - 08.2018
Skills
Business Resource Developmentundefined
Timeline
Vendor & Supply Chain Manager
Amazon Web Services
08.2021 - 04.2022
Company Commander
Kentucky Army National Guard
11.2020 - Current
Senior Area Manager
Amazon
03.2017 - 10.2017
Customer Returns Area Manager
Amazon.com Reverse Logistics, Kentucky
08.2016 - 08.2021
Business Analyst
Amazon.com Reverse Logistics
12.2015 - 08.2016
Certification of Completion - Logistics Management
Army Logistics University
05.2015 - 08.2018
Executive Officer/Battalion UMO
Kentucky Army National Guard
08.2010 - 11.2020
High School Diploma -
Western Kentucky University
08.2009 - 05.2014
Similar Profiles
Ricky SacraRicky Sacra
Readiness Non-Commissioned Officer at U.S. Army / Kentucky Army National GuardReadiness Non-Commissioned Officer at U.S. Army / Kentucky Army National Guard
Jamison GoateeJamison Goatee
Advanced Culinary Sergeant at Kentucky Army National GuardAdvanced Culinary Sergeant at Kentucky Army National Guard
Grayson JohnsonGrayson Johnson
Weapons Locating Radar Chief Operator/ Maintainer at Kentucky Army National GuardWeapons Locating Radar Chief Operator/ Maintainer at Kentucky Army National Guard
Jonathan MillerJonathan Miller
Military Funeral Honors at Kentucky Army National GuardMilitary Funeral Honors at Kentucky Army National Guard
Nicole BullockNicole Bullock
Lead Teacher at Little Miracles Child Development CenterLead Teacher at Little Miracles Child Development Center