Samuel LaForce
Brownstown,MI
Summary
Dynamic and driven aspiring sales professional with a strong foundation in persuasive communication and a commitment to delivering results. Known for exceptional speaking skills, professionalism, and the ability to lead and motivate teams toward shared goals. Highly motivated to leverage these strengths in a sales role.
Overview
7
7
years of professional experience
Work History
Server
Main St Pub & Grill
11.2023 - Current
- Known for a friendly and persuasive communication style that encourages guests to explore upgrades and add-ons, contributing to consistently higher ticket averages. Able to seamlessly integrate upsell suggestions into natural conversation.
- Skilled in providing attentive and personalized service in fast-paced environments, ensuring customer satisfaction through effective communication and proven ability to handle multiple tasks efficiently
Lifeguard
Lower Huron Metroparks
05.2018 - 09.2023
- Trained and maintained safety protocols with first aid responder skills to ensure the well-being and health of the public
- Adapted to seasonal changing customer base and provided support to all guests
- Lead teams in day-to-day shift changes and pool monitoring to support the Metropark standards
- Training in outdoors and pool maintenance to verify the cleanliness of the facility for safety
Member Service Representative
Planet Fitness
09.2021 - 04.2022
- Proficiency in software systems designed to increase sales of membership, log customers personal and financial information, billing processes, and identification verification
- Assisted customers with sign in daily, store complaints in a documented manner, and provided receipts for all transactions while organizing files accordingly and promptly
- In facility safety checks such as weight distribution management, machine stability, fitness rooms up to standard, as well as tanning rooms monitored with time slots
Education
Bachelor of Business Administration - Sales And Business Marketing
Western Michigan University- Haworth College of Business
Kalamazoo, MI12-2026
Affiliations
- Sales and Business Marketing Association
- Pi Kappa Alpha Fraternity
- Western Michigan Club Baseball
Certifications and skills
- Microsoft Excel
- American Red Cross AED (Automated External Defibrillator) and CPR Certified
- American Red Cross First Aid Responder Certified
- American Red Cross Shallow Water Lifeguarding
Timeline
Server
Main St Pub & Grill
11.2023 - Current
Member Service Representative
Planet Fitness
09.2021 - 04.2022
Lifeguard
Lower Huron Metroparks
05.2018 - 09.2023
Bachelor of Business Administration - Sales And Business Marketing
Western Michigan University- Haworth College of Business
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