Dynamic leader with a proven track record at Karls Hardware, driving a 25% increase in rental department income. Expert in project management and customer service, I excel in building strong supplier relationships and inspiring teams. My extensive hardware knowledge and strategic sales acumen consistently enhance operational efficiency and customer satisfaction.
Acquired Chimney Chokers Chimney Sweep in 2022, overseeing all operations.
Managed one seasonal employee to enhance service efficiency.
Scheduled customer appointments, achieving a 100% satisfaction rate.
Delivering comprehensive services, including chimney sweeping, dryer vent cleaning, and repairs.
New installations, including pipes, stoves, and rock or tile options.
Enhanced living spaces while ensuring fireplace safety for the Antelope Valley and Tehachapi areas.
Executed strategic sales plans, resulting in expanded customer base and revenue growth.