Samuel Lawrence
Moody,AL
Summary
Professional with strong experience in customer service and food industry operations, equipped to deliver exceptional service and ensure customer satisfaction. Focused on teamwork, adaptable to changing needs, and skilled in communication, multitasking, and maintaining clean and efficient work environment. Reliable and results-driven, ready to contribute effectively to any service team.
Overview
8
8
years of professional experience
Work History
Service Crew Member
Panera Bread
08.2019 - 06.2025
- Delivered exceptional customer service in fast-paced environment.
- Maintained cleanliness and organization of dining and service areas.
- Handled cash transactions accurately and efficiently during peak hours.
- Ensured the store maintained a steady procedure and followed state guidelines.
- Prepared salads, soups and sandwiches for customers.
- Was the longest tenured associate in the cafe for over 2 years.
- Collaborated with team members to enhance overall service efficiency.
- Adapted quickly to changing customer needs, ensuring satisfaction.
- Supported training of new staff on service protocols and procedures.
- Followed safety and sanitation guidelines to maintain a safe workspace.
- Collaborated with team members to meet high standards of service during peak hours.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Worked front counter, drive-thru and other areas.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked well with teammates and accepted coaching from management team.
Grocery Bagger
Publix Grocery Store
05.2017 - 05.2018
- Operated cash register, processed transactions efficiently to enhance customer experience.
- Collaborated with team members to ensure timely restocking of shelves and product displays.
- Maintained cleanliness and organization of checkout areas to promote safety and efficiency.
- Assisted customers with bagging groceries, ensuring items were handled with care and accuracy.
Education
High School Diploma -
Moody High School
Moody, ALSkills
- Customer service
- Cleaning and sanitizing
- Verbal and written communication
- Strong work ethic
- Food safety knowledge
- Cleanliness and hygiene
- Efficient task completion
- Stress tolerance
- Integrity and honesty
- Relationship building
- Clear communication
- Quality assurance
Timeline
Service Crew Member
Panera Bread
08.2019 - 06.2025
Grocery Bagger
Publix Grocery Store
05.2017 - 05.2018
High School Diploma -
Moody High School
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