Samuel Lherisson
Summary
Driven and detail-oriented professional with extensive experience at Costco Wholesale, excelling in customer service and cash handling. Demonstrated expertise in Agile development methodology and client communication, enhancing customer satisfaction and operational efficiency. Proven ability to increase sales through effective product recommendations and superior customer assistance, contributing to significant revenue growth.
Overview
7
7
years of professional experience
Work History
Front End Assistant
Costco Wholesale
01.2017 - 07.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to increase revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Learned duties for various positions and provided backup at key times.
Customer Service Representative
Costco Wholesale
01.2017 - 07.2024
- Responded to customer requests for products, services, and company information.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Educated customers about billing, payment processing and support policies and procedures.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Cross-trained and provided backup support for organizational leadership.
Education
High School Diploma -
Barron Collier High School
Naples, FL12.2016
Skills
- Order Management
- Git proficiency
- Agile development methodology
- Product restocking
- Client Communication
- Product Recommendations
- Payment Collection
- Cash Handling
- Customer Service
- Customer Assistance
- Cash Register Operation
- Customer Relations
Timeline
Front End Assistant
Costco Wholesale
01.2017 - 07.2024
Customer Service Representative
Costco Wholesale
01.2017 - 07.2024
High School Diploma -
Barron Collier High School
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