Overview
Work History
Education
Timeline
Generic

Samuel Liubakka

HOBART,IN

Overview

17
17
years of professional experience

Work History

Store Manager

Wise Guys Liquors
05.2017 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

Assistant Manager

WiseWay Foods
04.2009 - 05.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Kay Jewelry

Sales Associates
08.2007 - 04.2009
  • Delivered exceptional customer service, addressing concerns promptly and ensuring positive experiences.
  • Enhanced client relationships through consistent follow-up and attentive communication, resulting in repeat business.
  • Demonstrated exceptional organizational skills in managing schedules, appointments, and follow-ups efficiently.
  • Streamlined inventory management processes, ensuring accurate record-keeping and timely order fulfillment.
  • Achieved monthly sales targets through proactive outreach efforts and attention to client needs.

Education

GED -

Portage Adult Education
Portage, IN
05.2003

Timeline

Store Manager

Wise Guys Liquors
05.2017 - Current

Assistant Manager

WiseWay Foods
04.2009 - 05.2017

Kay Jewelry

Sales Associates
08.2007 - 04.2009

GED -

Portage Adult Education

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Samuel Liubakka