Samuel Lohman
waukesha
Summary
Motivated IT intern possessing a comprehensive understanding of computer systems, network management, and software development. Demonstrated strengths in problem-solving, troubleshooting, and team collaboration. Contributed to successful project completions with keen attention to detail and innovative thinking. Displayed commitment towards continuous learning and adapting to new technologies quickly.
Overview
3
3
years of professional experience
Work History
IT Intern
Generac Power Systems
Waukesha
08.2024 - 08.2025
- Assisted in testing and troubleshooting software applications for operational efficiency.
- Collaborated with team members to document system configurations and processes.
- Resolved customer service issues related to IT systems in a timely manner.
- Provided technical support to users with a variety of questions related to computer systems, software and hardware.
- Maintained inventory records of all hardware equipment used by the organization.
- Collaborated with professionals to escalate problem resolution, filtering inquiries to appropriate technology professionals.
- Provided technical and operational support for entire organization.
Frontline Staff
Culver's Restaurant
Mukwonago
06.2022 - 08.2024
- Operated cash register and processed customer transactions efficiently and accurately.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
- Assisted in training new employees on procedures, policies, and equipment use effectively.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Greeted customers and took their orders in a friendly and efficient manner.
- Operated cash register to process customer payments accurately and efficiently.
Education
High School Diploma -
Mukwonago High School
Mukwonago, WI06-2025
University of Wisconsin, Whitewater
Whitewater, WISkills
- Technical support
- Software troubleshooting
- Customer service
- Team collaboration
- Continuous learning mindset
- Hardware installation
- IT support experience
- Employee training
- Cash handling
- Reliable team worker
- Attention to detail focus
- Point of sale (POS) system operation
- Patience and empathy
- Positive attitude and enthusiasm
References
References available upon request.
Timeline
IT Intern
Generac Power Systems
08.2024 - 08.2025
Frontline Staff
Culver's Restaurant
06.2022 - 08.2024
High School Diploma -
Mukwonago High School
University of Wisconsin, Whitewater