Summary
Overview
Work History
Education
Skills
Projects
Timeline
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Samuel Loos

Samuel Loos

Dallas,TX

Summary

Driven and proactive aspiring data professional with a passion for leveraging data to drive business decisions. Equipped with hands-on experience in Account Management and Sales, coupled with strong technical proficiency in SQL, relational databases, and systems design gained through a Master of Science in Data Analytics program. Demonstrated ability to excel in challenging environments, with a keen aptitude for time management and project execution. Eager to apply my analytical skills and knowledge to contribute to data-driven initiatives, with a focus on delivering actionable insights and driving business growth.

Overview

4
4
years of professional experience

Work History

Specialty Production Associate

Whole Foods Market Inc
Dallas, TX
09.2022 - Current
  • Analyzed sales and inventory data to identify trends and opportunities, leveraging insights to make informed decisions on product promotion strategies.
  • Completed product assembly according to standardized procedures, ensuring consistency and efficiency in operations.
  • Diligently maintained safety and quality standards, contributing to a positive customer experience and brand reputation.
  • Organized ingredients and restocked supplies proactively to optimize workflow and prepare for peak business periods.
  • Responded to customer inquiries regarding product availability, demonstrating strong communication and customer service skills.

Account Manager

Western Healthcare
Dallas, Texas
09.2021 - 08.2022
  • Analyzed and interpreted various internal and external documents and reports, extracting valuable insights to inform decision-making processes.
  • Proofread and edited documents with a keen eye for detail, ensuring accuracy and consistency in data representation.
  • Offered data-driven resolutions to de-escalate calls and resolve customer issues efficiently, utilizing insights from Salesforce and other data sources.
  • Navigated through computer Salesforce to review information and respond appropriately to callers, demonstrating proficiency in data management systems.
  • Provided actionable business insights and market knowledge to develop customized solutions aligned with clients' objectives, utilizing data analytics to drive decision-making.

Account Manager

Quotehound
Dallas, TX
09.2020 - 08.2021
  • Managed 30+ accounts and served as the primary liaison between clients and internal teams, leveraging data analysis to promote new products and cross-sales opportunities.
  • Analyzed customer call metrics to support Quality Assurance (QA) projects, ensuring that client investments in leads correlated with increased sales calls, optimizing return on investment through data-driven strategies.
  • Proactively promoted high customer satisfaction by utilizing data analysis to identify and resolve problems, providing knowledgeable and friendly service tailored to individual client needs.
  • Maintained professionalism and composure in high-pressure situations, effectively diffusing tense situations through data-informed decision-making and problem-solving.
  • Demonstrated excellent communication skills in resolving product and consumer complaints, utilizing insights from data analysis to address issues promptly and effectively.
  • Educated customers on special pricing opportunities and company offerings of insurance-related leads, leveraging data analytics to identify tailored solutions and maximize customer engagement.

Education

Master of Science - Information Technology - Data Analytics

Purdue University Global
West Lafayette
11.2024

Bachelor of Arts - Organizational Communications

University of Central Oklahoma
Edmond, OK
12.2017

Skills

  • Report writing
  • Data Manipulation
  • R Programming
  • Tableau
  • Data Visualization
  • Needs Analysis
  • Data Management
  • Data Entry
  • Data Analytics
  • Microsoft SQL Server
  • Data Gathering
  • Excel
  • Problem-Solving
  • Structure Query Language

Projects

Tableau Visualization Project - Dallas, TX

  • Leveraged software to compile and model data.
  • Generated reports and obtained data to develop key performance and operational metrics analytics.
  • Created graphs and charts detailing data analysis results.

Timeline

Specialty Production Associate

Whole Foods Market Inc
09.2022 - Current

Account Manager

Western Healthcare
09.2021 - 08.2022

Account Manager

Quotehound
09.2020 - 08.2021

Master of Science - Information Technology - Data Analytics

Purdue University Global

Bachelor of Arts - Organizational Communications

University of Central Oklahoma

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Samuel Loos