Samuel Martinez Briseno
Saint Paul,MN
Summary
I'm a motivated worker, known for high productivity and efficient task completion. I possess specialized skills in customer service, product knowledge, and digital marketing tools. Excel in time management, problem-solving, and communication, ensuring positive shopping experiences online. I love the outdoors, and I have no problem working with people or on my own; whatever the task is, I'll get it done.
Overview
1
1
year of professional experience
Work History
E-Commerce Personal Shopper
Cub Foods
Saint Paul, MN
07.2024 - Current
- Guided customers through decision-making with expert recommendations.
- Created personalized shopping experiences for customers based on their individual tastes and budgets.
- Processed purchases, returns, and exchanges on behalf of clients, ensuring a seamless shopping experience.
- Managed multiple clients simultaneously while maintaining high standards of service and privacy.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
- Evaluated consumer buying trends to forecast upcoming purchases.
- Recognized by management for providing exceptional customer service.
- Ensured swift and precise handling of online transactions.
- Fostered strong client connections with consistent follow-up communications.
- Implemented feedback from clients to continuously improve service and client satisfaction.
- Maintained high levels of customer happiness by providing efficient and exact services under pressure.
Education
GED -
Hubbs Center For Lifelong Learning
Saint Paul, MN06-2024
Highland Park Senior High School
Saint PaulSkills
- Digital Platform Navigation
- Product knowledge expertise
- Customer Relationship Development
- Upbeat and outgoing attitude
- Decision-making
- Customer service
- Purchase recommendations
- Verifying order accuracy
- Meticulous Quality Assurance
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- I keep a pretty decently sized garden outside my home that I take care of all year round, planting all types of vegetables and plants, including various types of flowers
- I enjoy landscaping; it's soothing, and I use it as therapy
Accomplishments
- Leadership Award Ambassador Program (2019)
- Certificate of appreciation (2016)
References
References available upon request.
Timeline
E-Commerce Personal Shopper
Cub Foods
07.2024 - Current
GED -
Hubbs Center For Lifelong Learning
Highland Park Senior High School
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