Driven Service Technician with a proven track record at Nextran Truck Center, specializing in diagnosing and repairing Mack and Volvo trucks. Excelled in customer service and mechanical aptitude, significantly enhancing equipment troubleshooting and safety procedures. Demonstrated exceptional technical support and regulatory compliance, ensuring high-quality project oversight and client satisfaction.
Properly diagnosis and repair Mack and Volvo trucks
Create a comprehensive outline of diag steps leading to issue with the truck
Create an estimate for repairs
Research solutions to customer complaints with their truck
Take calls from customers to help diag their truck
Adhered to safety protocols and policies to reduce workplace hazards
Aid other techs in diag and repairs