Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
References
Education and Training
Generic

Samuel Meehan

Springfield Township

Summary

Dynamic Visual Merchandising Team Lead at Bloomingdale's, recognized for a unique blend of creative problem-solving and a keen eye for design. Expertise in market research and vendor coordination drives sales through impactful displays and engaging customer experiences. A proven track record in training retail staff ensures adherence to brand standards and enhances visual storytelling. Results-oriented with the ability to exceed targets in fast-paced environments, combining strategic thinking with hands-on experience to deliver solutions that elevate organizational performance. Strong analytical, communication, and teamwork skills facilitate quick adaptation to new challenges, fostering a positive attitude and commitment to continuous learning and growth.

Overview

25
25
years of professional experience

Work History

Visual Merchandising Team Lead

Bloomingdales Dept. Store
09.2009 - Current
  • Maintained organized work areas to optimize productivity and ensure safety compliance.
  • Executed seasonal merchandising adjustments based on market trends to drive sales.
  • Coordinated with vendors for sourcing materials to create impactful visual displays.
  • Trained retail staff on visual merchandising practices to uphold brand standards.
  • Conducted market research to refine merchandising strategies and maintain competitive advantage.
  • Developed engaging front-facing displays to attract customers and boost revenue.
  • Collaborated with marketing teams to ensure cohesive brand messaging across displays.
  • Oversaw installation of new displays, managing setup timelines and staffing requirements.

Interior Designer

Wunderland Design Concepts
01.2004 - Current
  • Created inviting rooms by selecting furniture, light fixtures, and accessories aligned with client vision.
  • Developed design plans for residential projects, including materials, finishes, and furnishings selection.
  • Managed multiple projects simultaneously while adhering to tight deadlines set by clients.
  • Produced detailed sketches and drawings to effectively communicate design concepts.
  • Employed 3D software to enable clients to visualize completed projects, enhancing overall engagement.
  • Conducted site visits to assess existing conditions and gather customer needs before project initiation.
  • Collaborated with contractors and vendors to ensure timely project completion and high-quality execution.
  • Maintained accurate records of purchases and specifications throughout project lifecycle.

Artistic /Design Studio Manager

Winhall LLC
01.2002 - 06.2006
  • Organized and led brainstorming sessions to generate prospective product ideas.
  • Established visual direction for branded marketing materials in digital and print formats.
  • Tracked project timelines and milestones using relevant software tools.
  • Reviewed designs prior to client approval to ensure quality and compliance.
  • Proposed modifications to project plans as necessary to meet objectives.
  • Implemented quality control measures to uphold company standards throughout projects.
  • Maintained vendor relationships to secure competitive pricing for design materials.
  • Created and managed budgets for travel, training, and team-building activities.

Customer Service Leader

Bayer Pharmaceuticals
06.2000 - 06.2006
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Utilized active listening skills to identify customer needs and provide appropriate solutions.
  • Coached new team members on service techniques and provided scoring through quality assurance program.
  • Escalated issues to proper supervisors when standard processes were not effective.
  • Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
  • Greeted customers and listened closely to problems described to determine solutions.
  • Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
  • Spearheaded process improvements that led to reduced hold times for customers while enhancing overall call center efficiency.
  • Managed escalated customer concerns with professionalism, empathy, and tactful negotiation skills that resulted in satisfactory resolutions for all parties involved.
  • Implemented new processes to improve response times, resulting in higher rates of resolved customer inquiries.
  • Helped operators handle incoming calls and managed escalated needs with targeted resolutions.
  • Attracted potential customers by answering online questions and suggesting information about other products and services.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Promptly responded to inquiries and requests from prospective customers.

Education

Bachelor of Arts - Design

The New School/Parson's School of Design
05-1989

Skills

  • Visual merchandising and display installation
  • Market research and vendor coordination
  • Retail staff training and development
  • Interior design and visual storytelling
  • Project and budget management
  • Customer engagement and brand messaging
  • Design software proficiency
  • Attention to detail and organization
  • Creative problem solving and analytical thinking
  • Task prioritization and time management
  • Fashion sense and visual design

Accomplishments

  • Supervised team of 4 staff members.

Affiliations

  • Other skills include drawing, graphic design, former actor and performer.

Timeline

Visual Merchandising Team Lead

Bloomingdales Dept. Store
09.2009 - Current

Interior Designer

Wunderland Design Concepts
01.2004 - Current

Artistic /Design Studio Manager

Winhall LLC
01.2002 - 06.2006

Customer Service Leader

Bayer Pharmaceuticals
06.2000 - 06.2006

Bachelor of Arts - Design

The New School/Parson's School of Design

References

References available upon request.

Education and Training

other

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