Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Mitchell

Roanoke,VA

Summary

Top-performing Medicare sales agent with almost 7 years of law enforcement background. Possesses strong leadership, problem-solving, and human relation skills. Ability to analyze complex problems and handle multiple projects simultaneously with a high degree of accuracy. Dedicated to being self sufficient and meeting company/personal goals using a structured background in law enforcement to fuel success. Comprehends laws and ordinances while maintaining professionalism.



Overview

9
9
years of professional experience

Work History

Medicare Sales Agent

United Healthcare Group
04.2021 - Current
  • Demonstrate knowledge of insurance products by addressing needs of members, explaining differences between products, and assisting selection of product to best meet their needs.
  • Assist in completion of enrollment applications via telecommunications, staying consistent with product requirements and enrollment guidelines
  • Meet monthly goals for areas of performance, attendance, and consumer experience. Navigate multiple computer systems to document member information while maintaining active listening and engagement with member
  • Meet and maintain requirements for agent licensure, appointments, and annual product certification

Police Officer/Narcotics Detective

Vinton Police Department
07.2017 - 04.2021
  • Established public safety by conducting routine patrols and responding to emergency calls promptly.
  • Obtained and verified evidence by interviewing, observing, and conducting surveillance of suspects.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement. In 2019, investigated over 70 narcotics cases.
  • Conducted thorough investigations for various cases, leading to timely resolutions and convictions in the Commonwealth.
  • Installed covert cameras and recording devices in compliance with legal statues and department policies.
  • Led undercover operations to uncover criminal activities and gather evidence for cases.

Police Officer

Roanoke County Police Department
06.2015 - 04.2017
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Established public safety by conducting routine patrols and responding to emergency calls promptly.

Education

Bachelor of Science - Criminal Justice

University of South Carolina - Columbia
Columbia, SC
2014

Skills

  • Excellent interpersonal relations
  • Attention to detail
  • Data analysis/Report Writing
  • Public Speaking
  • Well-versed with computer applications and software
  • Develops positive workplace relationships
  • Legal Compliance
  • Integrity and Honesty

Timeline

Medicare Sales Agent

United Healthcare Group
04.2021 - Current

Police Officer/Narcotics Detective

Vinton Police Department
07.2017 - 04.2021

Police Officer

Roanoke County Police Department
06.2015 - 04.2017

Bachelor of Science - Criminal Justice

University of South Carolina - Columbia

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