Samuel M. Sarota
Parma,Ohio
Summary
B2B sales and account management expert with a strong history of enhancing customer relationships and communication strategies. Proficient in identifying service opportunities that drive customer satisfaction and business growth. Analytical skills utilized to foster long-term partnerships and achieve measurable results.
Overview
20
20
years of professional experience
Work History
B2B Sales and Account Management
HEPACO / Clean Harbors
Northeast Ohio
08.2023 - Current
- Cultivated relationships with existing accounts, ensuring high levels of customer satisfaction and retention.
- Engaged with customers to strengthen relationships and identify new service opportunities within accounts while prospecting new companies.
- Contacted and onboarded prospective customers, managing the transition to maintain strong ongoing relationships.
- Skills required for, and applied in this role include:
- Knowledge of internal sales and support systems, as well as Microsoft Office.
- Worked from home, in the office, or in the field independently.
- Working with my team across the eastern half of the country to make we all succeed
B2B Sales and Account Management
Smash My Trash Cleveland Central
Northeast Ohio
09.2021 - 08.2023
- Contacted prospective customers and facilitated onboarding process to convert leads into signed contracts.
- Focused on business development from inception, growing customer base and maintaining established accounts.
- Demonstrated skills in sales, communication, and customer service.
- Evaluated and researched potential companies to identify those that would benefit from services offered.
- Utilized proficiency in sales systems and Microsoft Office tools.
- Executed route scheduling, assessed driver performance, participated in conferences, and managed accounts.
Retail Sales Consultant
AT&T Mobility
Strongsville / Fairview Park, USA
09.2015 - 09.2021
- Engaged customers to drive commission-based sales and enhance overall shopping experience.
- Expected to meet and exceed sales goals, calculated on a monthly basis with focus on business growth and overall customer satisfaction
- Showcased key professional achievements that reflect commitment to excellence in retail sales.
- Received service excellence recognition for 2nd quarter 2016
- Completed AT&T development program in 2018
- Engaged in the ASPIRE program in 2016
- Knowledge of internal sales and support systems, as well as Microsoft Office
- Compile cash deposit as close of location’s business day
- Conduct monthly physical counts with management to monitor and control location’s inventory shrink
Head of Special Projects and Resource Conservation and Recovery Act (RCRA)
Hoya Corporation
Berea, USA
06.2011 - 09.2015
- Oversaw hazardous waste program, ensuring adherence to regulations and effective disposal methods to mitigate environmental impact.
- Designed building layout and developed procedures for daily operations while conducting compliance walkthroughs to uphold regulatory standards.
- Ensured compliance with FDA standards through regular audits and monitoring of inventory against national regulations.
Head of ACCEL
Hoya Corporation
Berea, USA
09.2008 - 06.2011
- Supervised workgroup to service and maintain manufacturing technology for Hoya, ensuring operational readiness and reliability.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Junior Sales and Marketing Executive
Jacob Fleming
Cleveland, USA
02.2008 - 09.2008
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Coordinated promotional campaigns across various channels to drive sales growth.
- Analyzed market trends to identify new opportunities for product offerings.
- Facilitated networking events for executives of Fortune 500 companies, fostering relationships that enhanced marketability and profitability.
Laboratory Technician
Hoya Corporation
Berea, USA
12.2006 - 02.2008
- Conducted routine tests on optical products to ensure quality standards.
- Operated laboratory equipment and maintained accurate calibration records.
- Contributed to material development for lens production processes.
- Managed daily operations of manufacturing systems and confirmed software functionality.
Education
Business Administration - Applied Real Estate
Cuyahoga Community College
Parma Heights, Ohio07-2026
High School Diploma -
Parma Senior High School
Parma, Ohio01-2001
Skills
- Customer relationship management
- Effective communication
- Problem solving
- Attention to detail
- Analytical skills
- Research expertise
- Active listening
Timeline
B2B Sales and Account Management
HEPACO / Clean Harbors
08.2023 - Current
B2B Sales and Account Management
Smash My Trash Cleveland Central
09.2021 - 08.2023
Retail Sales Consultant
AT&T Mobility
09.2015 - 09.2021
Head of Special Projects and Resource Conservation and Recovery Act (RCRA)
Hoya Corporation
06.2011 - 09.2015
Head of ACCEL
Hoya Corporation
09.2008 - 06.2011
Junior Sales and Marketing Executive
Jacob Fleming
02.2008 - 09.2008
Laboratory Technician
Hoya Corporation
12.2006 - 02.2008
Business Administration - Applied Real Estate
Cuyahoga Community College
High School Diploma -
Parma Senior High School