Samuel Mulholland
Colorado Springs,CO
Summary
Skilled Appliance Repair Technician with a proven track record at CITY WIDE APPLIANCE, enhancing customer satisfaction through expert repair of diverse appliance brands. Excelled in diagnosing problems and mentoring junior technicians, boosting team efficiency by 30%. Renowned for exceptional troubleshooting and interpersonal skills, adept at maintaining inventory and fostering client relationships. Dependable Appliance Repair Technician with a self-directed and capable approach. Good mechanical and problem-solving skills with eagerness to learn new procedures. Looking for a challenging role with room for advancement. Hardworking repair professional with [Number]+ years of experience working on different types of appliances. Knowledgeable about completing regular maintenance and specific repairs with accuracy and care. Strong troubleshooting and time management skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
26
26
years of professional experience
Work History
Appliance Repair Technician
CITYT WIDE APPLIANCE
09.1999 - 02.2020
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
- Maintained accurate records of all completed repairs, contributing to streamlined operations and better resource allocation.
- Reduced service call duration by effectively diagnosing issues prior to arrival at client locations.
- Received consistently positive feedback from customers for prompt response times and successful repairs.
- Built strong relationships with suppliers, negotiating favorable pricing for parts and equipment.
- Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
- Disassembled, repaired and reassembled equipment in good working order.
- Ordered parts and maintained adequate inventory.
- Collaborated with team members to share knowledge and expertise, resulting in improved overall performance.
- Managed inventory of replacement parts, ensuring availability for timely repairs while minimizing overhead costs.
- Improved customer satisfaction by providing timely and efficient appliance repair services.
- Facilitated repairs by disassembling defective and broken equipment.
- Optimized workflow by organizing workspaces for maximum efficiency during repair procedures.
- Participated in ongoing professional development to stay current on industry trends and best practices for appliance repair.
- Developed customized maintenance plans for clients, prolonging the life of their appliances and reducing future service calls.
- Enhanced company reputation by delivering exceptional customer service and maintaining professional communication with clients.
- Tested completed work and verified functionality of [Type] appliances.
Appliance Repair Technician
Appliance Doctor
03.1994 - 05.1999
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
- Maintained accurate records of all completed repairs, contributing to streamlined operations and better resource allocation.
- Received consistently positive feedback from customers for prompt response times and successful repairs.
- Reduced service call duration by effectively diagnosing issues prior to arrival at client locations.
Education
No Degree - HVAC Installation And Repair/HOME APPLIANCE REPAIR
CAMDEN COUNTY VOCASIONAL SCHOOL
Camden, NJ06.1984
Skills
- Installation procedures
- Multimeter usage
- Diagnosing problems
- Refrigeration Systems
- Repairing units
- Troubleshooting faults
- Performing maintenance
- Repair Cost Estimation
- Appliance Diagnostics
- Gas appliance repair
- Electrical Troubleshooting
- Schematic reading
- Maintaining inventory
- Mechanical Aptitude
- Managing schedules
- Electrical understanding
- Appliance Repair
- Troubleshooting
- Parts Inventory Management
- Parts Replacement
- Preventive Maintenance
Timeline
Appliance Repair Technician
CITYT WIDE APPLIANCE
09.1999 - 02.2020
Appliance Repair Technician
Appliance Doctor
03.1994 - 05.1999
No Degree - HVAC Installation And Repair/HOME APPLIANCE REPAIR
CAMDEN COUNTY VOCASIONAL SCHOOL
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