Dedicated assistant with proven skills in customer service, data entry, and record keeping. Experienced in managing schedules and developing individualized plans to enhance operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant
#1 Atlanta Area Driving & DUI School
Decatur, GA
01.2025 - Current
Assisted in coordinating schedules for 10 different driving lessons and DUI classes to optimize instructor availability.
Managed more than 15 student registrations and payments using school management software to enhance operational efficiency.
Developed and maintained comprehensive records of over 40 students' progress and attendance to ensure accurate reporting.
Provided exceptional customer service by addressing inquiries and resolving issues promptly to improve client satisfaction.
Greeted guests in with friendliness and professionalism.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Handle cleanup and late-hour closing while owner handles behind the wheel driving instruction.
Tutor
Superprof
Remote
01.2025 - Current
Developed customized lesson plans to address individual student needs and learning styles.
Facilitated engaging tutoring sessions, enhancing student understanding of complex subjects.
Monitored student progress across 15 different lessons and provided constructive feedback to encourage academic growth.
Utilized educational technology tools to support interactive learning experiences.
Implemented effective study techniques for each student with proven results, improving students' retention and application of knowledge.
Evaluated course materials and suggested improvements based on student feedback and outcomes.
Provided homework assistance using specific curriculum and materials.
Volunteer
Victory World Church
Norcross, GA
12.2022 - Current
Helped direct parents with youth to their age appropriate classrooms as well as help maintain the flow of traffic.
Greeted hundreds of families over the years outdoors as they enter the premises and gave assistance when needed, no matter the current weather conditions.
Managed security by making sure only parents came into the doors for children drop off and pick up and giving assistance for printing name tags for their children as well.
Help out with activities for children by making or setting up art and props for them to interact with.
Coach
N Zone Sports
Lilburn, GA
09.2024 - 06.2025
Developed individualized training plans to enhance the youth athletes' skills and performance.
Coordinated practice sessions, ensuring effective use of time and resources.
Evaluated player progress through regular assessments and feedback sessions geared to them and helping them produce results to their best ability.
Organized practice sessions focused on technical drills and game strategies.
Developed and implemented training programs to enhance player skills and teamwork.
Fostered kids' growth into joining tougher more competitive leagues with proven success.
Education
Bachelor of Science - Computer Engineering
Kennesaw State University
Kennesaw, GA
05-2028
Skills
Fast learner
Team collaboration
Data entry
Problem-solving
Workload management
File and record keeping
Administrative duties
Basic mathematics
Certification
Microsoft Word 2021 TestOut Certification
Microsoft PowerPoint 2021 TestOut Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
Youth Development Programs
Coding and Programming
Team Sports
App Development
Enjoy hobbies that combine physical activity with outdoor exploration
Reading
Music
Working with hands
Community Cleanup
I enjoy helping others and giving back to the community