Samuel Ngegba
Philadelphia,PA
Overview
18
18
years of professional experience
Work History
Correction Officer Trainee
Institution of Chester
Chester , PA
01.2026 - Current
- Participated in job training sessions at Chester to enhance skills.
Security Officer
Harrah's Casino
Philadelphia, Pennsylvania
08.2024 - 01.2026
- Authorize and monitor the entry and exit of employees, visitors, and contractors to prevent unauthorized access
- Maintain and inspect security equipment to ensure proper functioning.
- Assist guests with directions or safety concerns.
IT Technician
Electricity Generation & Transmission Company
Freetown, Sierra Leone West Africa
03.2016 - 03.2024
- Perform a wide range of tasks to keep an organization’s technology running efficiently. Core responsibilities
- Installing, configuring, and updating hardware and software components, performing routine checks, and ensuring all systems are functioning correctly
- Diagnosing and resolving hardware, software, and network issues, repairing or replacing damaged equipment, and performing tests on new systems
- Installation and updating antivirus software, performing regular backups
- Providing support both remotely and on-site as needed, including configuring new systems
- Ability to multitask and manage projects within deadlines in a dynamic work environment
Assistant IT administrator
Intertek Government Services
Freetown, Sierra Leoen West Africa
04.2008 - 07.2014
- Assist with the installation and configuration of computer hardware, software, and peripherals
- Troubleshot technical issues and provided timely technical support to end users, enhancing overall user satisfaction.
- Maintain and update IT department databases, records, and documentation
- Monitor and maintain the security of IT systems and networks
- Connects computers and printers within the same network, sending data only to the intended device for efficiency and security
- Connects the local network to the internet and other networks, directing data traffic
- Workstations or laptops that send print jobs to the printer and access shared resources.
- Assisted in managing and maintaining company servers, networks, and user accounts, ensuring system uptime
- Monitored network performance and implemented preventive measures, reducing potential disruptions and maintaining optimal functionality.
- Provided technical support to employees, effectively resolving hardware, software, and connectivity issues to ensure uninterrupted operations.
- preventive maintenance of computers desktop, laptop printers' wireless switches, patch panel and module trucking
- configure computer IP Address settings
- dynamically assigns IP addresses and other TCP/IP configuration parameters, such as subnet mask, default gateway, DNS servers, and domain name, to devices on a network, eliminating the need for manual configuration on each host
- Share resources such as files and printing among multiple computers
- Performed data backups and confirmed users' internet connectivity after troubleshooting.
- Set up and install computers, software, and network components according to agency requirements
- Troubleshoot connectivity issues, support LAN operations, and help maintain reliable network performance
- Provide instruction on hardware, software, and new systems for users throughout the institution
- Resetting forgetting password for user in active directory
Education
Associate of Science -
IPAM University of Public Administration
Sierra Leone West Africa02-2011
Associate of Science - Information Technology ( CompTIAA+Series)
Computer System TrainingSOL
Sierra Leone West Africa06-2010
Timeline
Correction Officer Trainee
Institution of Chester
01.2026 - Current
Security Officer
Harrah's Casino
08.2024 - 01.2026
IT Technician
Electricity Generation & Transmission Company
03.2016 - 03.2024
Assistant IT administrator
Intertek Government Services
04.2008 - 07.2014
Associate of Science -
IPAM University of Public Administration
Associate of Science - Information Technology ( CompTIAA+Series)
Computer System TrainingSOL