Samuel Owusu
Allentown,PA
Summary
Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC.
Overview
10
10
years of professional experience
Work History
Direct Support Professional
RHD
BEthlehem, PA
01.2018 - 05.2022
- Comprehensive documentation in compliance with Office of People with Developmental Disabilities
- Using web-based service to provide integrated solution for documentation, reporting and communication needs
- Minimized injuries to staff or patients through support or restraint to control patient movements
- Maintained clean, safe and well-organized patient environment
Supervisor
Everyday Community Resouces
Bethlehem, PA
06.2021 - Current
- Provide ongoing direct support to five patients, including assistance with daily grooming, personal hygiene, and toileting.
- Work with patients to develop healthy menu, choosing meals and snacks that conform to dietary guidelines and restrictions.
- Assist patients in maintaining independence within safe boundaries, transporting patients to health care appointments, and running errands.
- Administer medications in accordance with doctors’ orders.
Office Systems Associate, Copier/Printer Technician
Konica Minolta Business Solutions
New York, NY.
03.2015 - 07.2016
- Maintained accurate hardware and software inventories.
- Maintained 70% uptime on company networks through careful and preventative maintenance.
- Resolved computer hardware and software, printing, installation, word-processing, email and operating systems issues.
Field Technician
Konica Minolta Business Solution
Long Island City, NY
04.2013 - 08.2015
- Repaired and replaced hardware, including printer part.
- Trained both internal and off-site users in repairing and resolving recurring issues.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components
- Discovered and resolved issues that affected project outcomes
- Enacted successful repairs by applying technical skills and operations knowledge
Security Guard
Honor Guard Security
New York, NY
09.2011 - 01.2013
- Supervised teams of five security personnel during given shift.
- Worked with store management to implement company safety programs and awareness, reducing workers compensation costs.
- Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property
Education
Bootcamp - Software Manual QA
Careerist
Online Acadamy02.2022
Bachelor of Science - Electrical, Electronics Engineering Technologies
DeVry University
New York, NY06.2015
Skills
- Web Testing: Chrome Dev Tools
- Software Development Life Cycle
- Defect Tracking and Reporting
- Manual Testing
- Web and Mobile Application QA
- Bug Tracking: Jira, TestRail
- API Testing: Postman, REST API, Charles Proxy
- Database: MySQL
- Platforms: Mac OS X, Windows, iOS, Android OS, Linux
- Mobile Testing: Android Studio, XCODE, ADB
Timeline
Supervisor
Everyday Community Resouces
06.2021 - Current
Direct Support Professional
RHD
01.2018 - 05.2022
Office Systems Associate, Copier/Printer Technician
Konica Minolta Business Solutions
03.2015 - 07.2016
Field Technician
Konica Minolta Business Solution
04.2013 - 08.2015
Security Guard
Honor Guard Security
09.2011 - 01.2013
Bootcamp - Software Manual QA
Careerist
Bachelor of Science - Electrical, Electronics Engineering Technologies
DeVry University
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