Driven by a results-focused approach, I leveraged my problem-solving and time management skills at Best Gyros to enhance team coordination, significantly boosting sales and customer satisfaction. My diverse experience, from HVAC installations to managing high-volume kitchens, underscores my ability to adapt and excel in dynamic environments, ensuring quality and efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Line Cook
D'agneses Tomato Grill
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Plated and presented all dishes to match established restaurant standards.
General Manager
Best Gyros
08.2009 - Current
Managed employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
HVAC Installer
Bers Heating and Cooling
07.2022 - 02.2023
Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
Located and marked pipe positions, hole passages and duct connections in walls and floors.
Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
Assistant Manager
Chicago Deli & Restaurant Solon
07.2014 - 03.2018
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
HVAC Technician
Weather King Heating and Cooling
05.2013 - 07.2014
Performed troubleshooting on HVAC systems to determine root cause of issues.
Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.