Proven leader in operational excellence and staff development, I've spearheaded quality control and training initiatives at Club Car Wash, impacting over 200 locations. My expertise in Microsoft Excel and relationship management has driven significant improvements in customer satisfaction and operational efficiency, with a track record of successfully managing and developing large teams.
Quality assurance for 200+ locations.
Research and Development for company wide operations
Cost control on controllable costs (water and chemical) company wide
Communication with chemical suppliers for always changing need for improvement
Store openings to assure quality is top notch for new markets
In charge of major projects at existing sites
Senior management leader for state of Oklahoma operations
Budget control for 7 locations
Opening and staffing the 7 location from open date
Staff of over 100 reports
Training and Developing new staff at new stores company wide
Managed a team of trainers sent out to existing and new sites
Management trainer in new markets