SAMUEL QUIGGLE
Winston-Salem,NC
Summary
Results-driven events professional with strong track record in planning and executing successful events. Versatile in team collaboration and adaptable to changing needs. Known for effective communication, problem-solving, and organizational skills. Brings strategic mindset and focus on achieving measurable outcomes.
Overview
8
8
years of professional experience
Work History
Events Manager
Bricks & Minifigs
01.2025 - Current
- Helped get the store ready to be open through building furniture, getting inventory ready to go out, and learning the systems and policies that are used.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.
- Ensured smooth event transition with thorough pre-event walk-throughs and detailed day-of coordination efforts.
- Acted as Assistant Manager when not handling events or parties.
- Designed a Lego-themed escape room and a couple other events for parties held at the Bricks & Minifigs store.
Game Master/Senior Game Master/Assistant Manager
Total Escape
12.2018 - 08.2024
- Explained company policies, game rules and safety requirements.
- Kept game and party rooms clean and neat for next guests.
- Communicated clearly and on-time to share clues and direct game actions.
- Watched guests closely to maintain current understanding of gameplay.
- As a Senior Game Master, I would also train new employees and help other Game Masters when needed.
- As the Assistant Manager, I took on responding to emails and setting up corporate bookings, while also handling payroll, scheduling, social media, puzzle repair, and a little bit of puzzle/game design.
Delivery Driver
Jimmy John’s
08.2018 - 08.2019
- Prepare and deliver delivery orders “freaky fast”
- While not out on deliveries, I would make in-store orders and help clean the store
Delivery Driver
Panera Bread
02.2018 - 08.2018
- Prepare and deliver delivery orders in a timely manner
- While not out on deliveries, I would help with prep and making in-store orders
Customer Support Specialist
Major League Gaming
05.2017 - 12.2017
- Handle issues within the organization’s website and any issues with competitive matches ran through the website
- The issues were handled through a live support chat system where customers ranged through all ages
Education
No Degree - English
Western Carolina University
Cullowhee, NCSkills
- Event marketing
- Registration management
- Guest management
- Social media promotion
- Event design
- Operations oversight
- Staff oversight
- Team leadership and supervision
- Schedule management
Timeline
Events Manager
Bricks & Minifigs
01.2025 - Current
Game Master/Senior Game Master/Assistant Manager
Total Escape
12.2018 - 08.2024
Delivery Driver
Jimmy John’s
08.2018 - 08.2019
Delivery Driver
Panera Bread
02.2018 - 08.2018
Customer Support Specialist
Major League Gaming
05.2017 - 12.2017
No Degree - English
Western Carolina University
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