Samuel Reinholz
Greenville,WI
Summary
Hardworking Service Technician bringing 5+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
10
10
years of professional experience
Work History
Field Service Technician
Laundry Systems
07.2022 - 05.2024
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Discussed and recommended service options with customers and explained costs involved.
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Responded to emergency maintenance requests for timely on-call support.
- Contributed to revenue growth by identifying sales opportunities during site visits, promoting additional products or services that align with customer requirements.
Pipefitter/Service Technician
Felker Truck & Equipment
03.2020 - 07.2022
- Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Operated a skid-steer loader and backhoe to move materials, dig trenches, and perform various construction tasks.
- Utilize skid-steer attachments such as buckets, forks, augers to complete project efficiently.
- Demonstrated versatility in skillset by working with various types of pipes such as forged steel, copper, stainless steel, among others from 1/4 inch to 4 inch.
- Fused 1 inch to 6 inch PE pipe.
- Read and interpreted blueprints, diagrams and other technical drawings to determine best installation methods.
- Threaded pipes using piping machines.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Facilitated smooth project execution by interpreting isometric drawings for accurate installation or modification of piping systems.
Railroad Conductor
Canadian National Railroad
01.2019 - 11.2019
- Facilitated efficient yard switching operations by directing locomotive movements using hand signals or radio communication effectively.
- Ensured compliance with federal regulations regarding hazardous materials transportation by maintaining proper documentation and adhering to strict handling procedures.
- Improved on-time performance through effective communication with dispatchers, engineers, and other crew members.
- Demonstrated leadership during crew changes by providing clear instructions to incoming conductors and ensuring seamless handoffs.
- Recorded logs of train car destinations and contents.
- Conducted regular equipment testing and maintenance checks to ensure optimal train functionality and prevent delays.
- Communicated with train dispatchers to obtain and adjust directions.
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
- Prepared forms, required reports, switch lists and train orders daily.
- Performed air brake and electrical connection coupling.
Laborer/Pipefitter
KS Energies
07.2017 - 01.2019
- Enhanced safety measures by diligently following established protocols and procedures during gas construction projects.
- Contributed to project efficiency by performing tasks such as trench digging, pipe laying, and backfilling in a timely manner.
- Operated heavy machinery such as backhoes, skid-steer and excavators with precision, maximizing productivity while minimizing damage to surrounding areas.
- Operated a skid-steer loader to move materials, dig trenches, and perform various construction tasks.
- Utilize skid-steer attachments such as buckets, forks, augers to complete project efficiently.
- Assisted in the installation of underground utilities, ensuring proper alignment and secure connections for optimal functionality.
- Managed equipment maintenance schedules to ensure optimal performance throughout each project phase.
- Adhered to strict safety guidelines when handling hazardous materials, reducing the risk of accidents on site.
- Ensured accurate measurements for pipe installations by utilizing appropriate measuring tools and adhering to blueprints or schematics provided by supervisors.
- Developed expertise in various hand tools used for gas construction laborer tasks, resulting in consistent high-quality workmanship.
Railroad Conductor
Wisconsin And Southern Railroad
07.2014 - 07.2017
- Facilitated efficient yard switching operations by directing locomotive movements using hand signals or radio communication effectively.
- Ensured compliance with federal regulations regarding hazardous materials transportation by maintaining proper documentation and adhering to strict handling procedures.
- Improved on-time performance through effective communication with dispatchers, engineers, and other crew members.
- Demonstrated leadership during crew changes by providing clear instructions to incoming conductors and ensuring seamless handoffs.
- Recorded logs of train car destinations and contents.
- Conducted regular equipment testing and maintenance checks to ensure optimal train functionality and prevent delays.
- Communicated with train dispatchers to obtain and adjust directions.
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
- Prepared forms, required reports, switch lists and train orders daily.
- Performed air brake and electrical connection coupling.
Education
High School Diploma -
Waterford High School
Waterford, WI06.2013
Skills
- Problem-Solving
- Diagnostic Testing
- Troubleshooting and repair
- Field Repairs
- Equipment Repair
- Customer Service
- Installation and maintenance
- Electrical Troubleshooting
- Preventive Maintenance
- Technical Troubleshooting
- Equipment Inspection
- Equipment Repair
- Basic Welding
- Programming
- Inventory Management
- Repair and Installation
- Technical Support
- Teamwork and Coordination
- Valid Driver's License
- Positive Attitude
- Accountability and Work Ethic
- MS Office
- Heavy Lifting
- Courteous and Professional
Timeline
Field Service Technician
Laundry Systems
07.2022 - 05.2024
Pipefitter/Service Technician
Felker Truck & Equipment
03.2020 - 07.2022
Railroad Conductor
Canadian National Railroad
01.2019 - 11.2019
Laborer/Pipefitter
KS Energies
07.2017 - 01.2019
Railroad Conductor
Wisconsin And Southern Railroad
07.2014 - 07.2017
High School Diploma -
Waterford High School
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