Samuel Reveles
Gardner,United States
Summary
I am a fluent Spanish speaking individual, with a strong attention to detail and a broad knowledge base across multiple domains. I consistently maintain a positive demeanor and possess exceptional interpersonal skills. As a quick learner, I thrive under pressure and establish productive relationships with employees. I excel in collaborative environments and am committed to contributing effectively as a team player.
Overview
3
3
years of professional experience
Work History
Bakery Consultant
Cosentino's Foods
03.2023 - 10.2023
- Maintained food safety compliance, ensuring high-quality production standards.
- Increased revenue by merchandising bakery goods to enhance business reputation.
- Focused on customer assistance, prioritizing service over routine tasks.
- Elevated customer satisfaction through exceptional service in a clean bakery environment.
- Utilized strong communication skills for client interactions in person and by phone.
- Trained new hires on company values and daily operational routines.
- Designed attractive bakery displays to promote sales of cakes and pies.
Customer Experience Specialist
Baxter Auto Group
10.2023 - Current
- Greeting Customers and getting a general understanding for the customers needs
- Worked well in a team setting, providing support and guidance.
- Demonstrating strong organizational and time management skills while managing clients
- Exceeding monthly sales targets through consistent follow-up and excellent negotiation skills.
- If needed occasionally helping Spanish-speaking customers.
- Demonstrating exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Builing rapport with customers by consistently delivering excellent service, fostering long-term loyalty.
- Enhanced customer satisfaction through effective communication and problem resolution techniques.
- Answering telephone and email inquiries from potential customers.
Education
High School Diploma -
Saint Thomas Aquinas
Overland Park05-2025
Associate of Applied Business - Finance
Johnson County Community College
Overland Park, KS05-2028
Skills
- CRM software
- Request management
- Client advocacy
- Trend monitoring
- Data entry
- Customer service
- Product knowledge
Timeline
Customer Experience Specialist
Baxter Auto Group
10.2023 - Current
Bakery Consultant
Cosentino's Foods
03.2023 - 10.2023
High School Diploma -
Saint Thomas Aquinas
Associate of Applied Business - Finance
Johnson County Community College
Achieved Awards
Employee of the Month, Outstanding Student Award