Samuel Reynolds
Hope School Program Director
Woodstock,GA
Summary
Dynamic and professional individual with exceptional communication and client service skills. Passionate about establishing strong connections with clients through positive engagement and meaningful, sales-driven interactions. Committed to delivering outstanding product representation, ensuring customer satisfaction, and fostering long-term relationships.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
2
2
Certificates
Work History
Hope School Program Director
The Jacob's Ladder Group
05.2024 - Current
- Oversee program operations to achieve optimal performance, consistently meeting and exceeding short-and long-term strategic goals.
- Implemented evidence-based instructional approaches that directly contributed to the care and growth of our clients.
- Evaluated program effectiveness through regular assessment of client progress, making data-driven decisions to adjust instruction as needed.
- Designed professional development workshops for faculty members to enhance their pedagogical skills and stay current with best practices in our methodology and education.
- Collaborated with parents and teachers to address individual client needs, fostering an inclusive learning environment.
- Cultivated a culture of continuous improvement by encouraging open communication among staff members and actively seeking feedback on program performance.
- Monitored and evaluated educational programs to maintain high-quality performance objectives and standards.
- Monitored student progress and implemented intervention strategies to support student success.
Brand Ambassador
PURSUIT SPIRITS
02.2023 - Current
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Planned and operated events, working hand-in-hand with owners and operators of on and off premise sales locations.
- Collaborated with sales staff to identify target customers, promote products and increase sales.
- Worked with a team to achieve sales goals and territorial product growth.
- Our product output in the Georgia market grew from two to five SKU's within the 2023-2024 sales years.
- From 2023-2024 we experienced a 73% customer growth for on and off premise clients. With this, we experienced a positive case calender increase.
Senior Provider & Client Floor Support
The Jacob's Ladder Group
07.2016 - 04.2024
- Manage client care team in multiple departments.
- Supervised, assessed and mentored teachers and paraprofessionals.
- Supported teachers in learning and applying new skills through meaningful professional development.
- Managed and reviewed client program's daily-tracking and analyzing data.
- Instructed students with physical and cognitive disabilities.
- Assisted students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
- Delivered effective and differentiated instruction to a wide range of neurodiverse learners.
- Cultivated connections and strong rapport to foster classroom engagement, in addition to recording progress to deliver annual reports.
Registered Behavior Technician
MITCHELL'S PLACE
07.2013 - 07.2016
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Observed, monitored and recorded targeted behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Promoted positive interactions with children with various developmental delays by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Used DataFinch for daily data collection and analysis.
Education
Bachelor of Science - History + Minor in English
Troy University
Troy, AL 12.2007 - 12.2011
Skills
Creative solutions
Staff development
Relationship building
Group and individual instruction
Program leadership
Strategic planning
Customer relationship building
Adaptive learning
Creative solutions
Certification
RBT - Registered Behavior Technician
Timeline
Hope School Program Director
The Jacob's Ladder Group
05.2024 - Current
Brand Ambassador
PURSUIT SPIRITS
02.2023 - Current
Senior Provider & Client Floor Support
The Jacob's Ladder Group
07.2016 - 04.2024
Registered Behavior Technician
MITCHELL'S PLACE
07.2013 - 07.2016
Bachelor of Science - History + Minor in English
Troy University
12.2007 - 12.2011
volunteer work
- Pre-K Teacher and Camp Coordinator, New Day Foster Home in the Qingyundian Township of Beijing China. Summer 2014
- Supported running various fundraisers for Mitchell's Place, Including auctions, social events, and races. 2013-2016
- Serving as a musician for worship groups for events like camps and college student ministries.