Samuel Roll
Loan Processor
Cincinnati,OH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Loan Transfers
Fifth Third Bank
Cincinnati, United States
06.2021 - 04.2023
- Maintained strict confidentiality of bank records and client information.
- Monitored performance of existing loan portfolios to identify and address any issues.
- Developed strong relationships with customers through high levels of customer service.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Gained knowledge of company policies, protocols and processes.
- Trained in-house users on advanced functionality of MS Word and Excel.
- Facilitated transfer of Loan data between financial institutions
- Reviewed upwards of 50 Loans per day
Loan Processor 2
General Electric Credit Union
Blue Ash, United States
01.2019 - 04.2020
- Set up and completed loan submission packages.
- Processed loans within various departments to achieve timely, accurate, and fair proceedings.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Provided quick turnaround times to maintain fast-past schedule.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Developed and maintained relationships with customers and loan officers to establish smooth loan process.
- Personal best of processing 112 loans in one day
Shift Lead
Taco Bell
Amelia, United States
10.2017 - 11.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Evaluated employee performance and coached and trained to improve weak areas.
- Exercised composure under pressure and in escalated customer service scenarios.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Managed team of up to 10 people
Education
High School Diploma -
Amelia High School
Batavia, OH 08.2011 - 05.2015
Skills
Training and Development
Timeline
Loan Transfers
Fifth Third Bank
06.2021 - 04.2023
Loan Processor 2
General Electric Credit Union
01.2019 - 04.2020
Shift Lead
Taco Bell
10.2017 - 11.2018
High School Diploma -
Amelia High School
08.2011 - 05.2015
Similar Profiles
Ricky DiazRicky Diaz
CSR at Fifth Third BankCSR at Fifth Third Bank
Kayla FrazierKayla Frazier
CSR at Fifth Third BankCSR at Fifth Third Bank
Jasmine BrysonJasmine Bryson
Credit Bureau Specialist at Fifth Third BankCredit Bureau Specialist at Fifth Third Bank
ALEXANDER DIAZALEXANDER DIAZ
Personal Banker at Fifth Third BankPersonal Banker at Fifth Third Bank
Yanna HarrisYanna Harris
Store Team Lead at Goodwill IndustriesStore Team Lead at Goodwill Industries