Samuel Rozumalski
Cedar Falls,IA
Summary
At Heinen Motorsports, I excelled in enhancing customer satisfaction and loyalty through expert product knowledge and efficient service. I also demonstrated exceptional problem-solving and teamwork, significantly contributing to inventory accuracy and environment upkeep. I am skilled in money handling and time management, consistently met deadlines, ensuring operational excellence.
Overview
2
2
years of professional experience
Work History
Motor Sports/Marine Service Counter
Heinen Motorsports
05.2022 - 08.2024
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Professionally answered telephones and responded to customer inquiries.
- Contributed to inventory management, accurately tracking stock levels and ensuring availability of popular items.
- Prepared store for opening or closing procedures, ensuring all tasks were completed thoroughly and on time.
- Recommended products that met customer needs, emphasizing quality and usefulness.
- Collaborated with other departments to ensure accuracy of all measurements.
- Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
- Demonstrated reliability by consistently meeting deadlines for task completion.
Education
High School Diploma -
Champlin Park High School
Champlin, MN05.2024
Skills
- Money Handling
- Data Documentation
- Records Review
- Product restocking
- Product Inspection
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Problem-solving abilities
Timeline
Motor Sports/Marine Service Counter
Heinen Motorsports
05.2022 - 08.2024
High School Diploma -
Champlin Park High School
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