Samuel Schultz

• Provide in-home care for 15–35 clients weekly, assisting with hygiene, dressing, wound care, and daily living needs.
• Independently manage a fluctuating client schedule, handling all appointment coordination and communication.
• Maintain detailed documentation using PointClickCare, Word, PDFs, and various platforms like Teams and Outlook.
• Attend and lead monthly meetings; ensure high-quality care through strong organizational and administrative skills.

• Managed custom door and window orders, ensuring accurate specs and smooth installations.
• Streamlined special-order workflows to improve accuracy and customer satisfaction.
• Oversaw shipping/receiving, including deliveries, inventory, and vendor returns.
• Cross-trained in cashiering and customer service for flexible, store-wide support.

Security & Leadership Experience

• Supported team needs while overseeing daily operations to ensure consistent safety and performance.
• Demonstrated strong communication and problem-solving skills by responding to incidents calmly and professionally, ensuring quick resolution, while maintaining a supportive presence for both staff and clients.

• Working all ages in a mental health hospital setting, including geriatric, adult, and emergency behavioral health units.
• Applied sound judgment in both officer and non-officer roles to support treatment and maintain a secure environment.
• Gained experience with a wide range of mental health conditions through hands-on care, and specialized training.