Lynette Hillman
Swartz Creek,MI
Summary
Compassionate and dedicated CNA with extensive experience at Ascension Genesys Hospital, skilled in vital signs monitoring and patient care. Proven ability to enhance patient satisfaction through empathetic communication and effective problem-solving. Committed to maintaining confidentiality and promoting a safe, supportive environment for all patients.
Overview
39
39
years of professional experience
1
1
Certification
Work History
CNA/Home Health Aide Assistant
Homejoy Of Mid Michigan
02.2019 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Patient Care Technician
Ascension Genesys Hospital
08.2023 - 04.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
CNA
Medilodge of Howell
02.2022 - 06.2022
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Cashier/Assistant Manager, Customer Service
Hanson's Quik Stop
10.2017 - 02.2019
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
Bartender
Burton Eagles
12.2016 - 10.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Production Worker
Thai Summit
01.2015 - 12.2016
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Bartender
Durand Eagles
06.2013 - 01.2015
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Residential House Cleaner
Merry Maids
08.2012 - 04.2013
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
Cashier
Kroger
02.1992 - 10.1994
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Bagger/Bottle Room/Cleaner of Meat and Bakery
VG's Food Center
10.1988 - 10.1993
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
Nursing Assistant
Greenbrier Care Center
05.1986 - 08.1988
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Education
Medical Assistant
Ross Medical Education Center
Flint, MI07-2025
CNA
Huron Valley Adult Education
Whitmore Lake, MI06-2022
High School Diploma -
Durand Area Schools
Durand, MI07-1989
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Basic life support
- Dressing assistance
- Maintaining confidentiality
- End-of-life care
- Compassionate communication
- Patient transfers
- Emotional support
- Complex Problem-solving
- Emergency response
- Clinical documentation
- Medication administration
- Wound care
- Problem-solving
- Multitasking and organization
- Critical thinking
- Patient advocacy
- Health monitoring
- Medication assistance
- Lifting and transferring
- Toileting assistance
- Infection control practices
- Patient hygiene assistance
- Reliable team player
- Recording vital signs
- Safety precautions
- Collecting vital signs
- Bedside manner
- Compassionate
- Patient lifting
- Patient-focused care
- Electronic charting
- Compassionate caregiver
- Geriatric care
- Direct patient care
- Mobility assistance
- Supporting personal needs
- Ambulation assistance
- Companionship and emotional support
- Documenting behaviors
- Responding to emergencies
- Patient relationship building
- Medical terminology
- Light housekeeping
- Inpatient care
- Maintaining privacy
- Adaptable
- Patient assessments
- Transporting patients
- Trustworthy companion
- Valid [state] driver's license
- Care plan implementation
- Condition monitoring
- Preparing meals
- Reliable transportation
- EMR / EHR
Accomplishments
- Achieved CNA by completing classes and training with accuracy and efficiency.
- Finished medical assistant classes with a 3.86 GPA.
- Have overcome obstacles with my health.
Certification
CNA License
- CNA - Certified Nurse Assistant
Timeline
Patient Care Technician
Ascension Genesys Hospital
08.2023 - 04.2024
CNA
Medilodge of Howell
02.2022 - 06.2022
CNA/Home Health Aide Assistant
Homejoy Of Mid Michigan
02.2019 - Current
Cashier/Assistant Manager, Customer Service
Hanson's Quik Stop
10.2017 - 02.2019
Bartender
Burton Eagles
12.2016 - 10.2017
Production Worker
Thai Summit
01.2015 - 12.2016
Bartender
Durand Eagles
06.2013 - 01.2015
Residential House Cleaner
Merry Maids
08.2012 - 04.2013
Cashier
Kroger
02.1992 - 10.1994
Bagger/Bottle Room/Cleaner of Meat and Bakery
VG's Food Center
10.1988 - 10.1993
Nursing Assistant
Greenbrier Care Center
05.1986 - 08.1988
Medical Assistant
Ross Medical Education Center
CNA
Huron Valley Adult Education
High School Diploma -
Durand Area Schools
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