SAMUEL SEGURA
Yaamava Resort and Casino
San Bernardino,CA
1
Language
9
years of professional experience
Developed interpersonal and teamwork skills in fast-paced hospitality environment, excelling in delivering high-quality service and maintaining positive guest experience. Demonstrates strong organizational abilities and keen attention to detail. Seeking to leverage these skills in new, dynamic role.
Work History
Lead F&B Attendant
6 Months- Manage seating arrangements and coordinate accomodations for large parties.
- Support management by monitoring workflow and assisting with leadership responsibilities.
- Handle guest concerns and resolve service issues promptly and professionally.
F&B Attendant
1 Year 9 Months- Assisted in maintaining a clean and organized dining area, ensuring a pleasant atmosphere for guests.
- Boosted customer loyalty through friendly interactions and genuine care for their dining experience.
- Ensured food safety compliance by properly handling, storing, and serving food items according to established guidelines.
- Collaborated with the kitchen team to ensure timely delivery of food orders, maintaining high-quality standards.
- Improved team productivity by working collaboratively with colleagues to handle high-volume shifts.
- Contributed to increased sales through upselling menu items and promoting daily specials.
- Accommodated diverse dietary requirements of guests through careful communication with kitchen staff when relaying orders or modifications.
- Managed cash transactions efficiently, balancing registers at the end of each shift with accuracy and attention to detail.
- Trained new staff members on company policies and procedures.
Cook 1
1 Year 8 Months- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Teacher's Aide
2 Months- Assisted teachers with administrative tasks such as photocopying worksheets efficiently without compromising quality feedback.
- Aided students providing individualized support and helping them reach their full potential.
- Managed classroom resources effectively, ensuring availability of necessary materials for instructional purposes.
- Supported classroom maintenance and upkeep, organizing books, and materials.
Education
High School Diploma
Skills
Food safety compliance
Teamwork and collaboration
Adaptability and resilience
Cash handling proficiency
Order taking accuracy
Conflict resolution
Complaint handling
Point of sale systems
Guest services
Food production
Portion control
Floor management
LANGUAGES
Spanish
Native or Bilingual
Timeline
Lead F&B Attendant
Yaamava Resort and Casino
04.2026 - CurrentRead More
F&B Attendant
Yaamava Resort and Casino
07.2024 - 04.2026Read More
Cook 1
San Manuel Casino
11.2022 - 07.2024Read More
Teacher's Aide
Colton Joint Unified School District
06.2017 - 08.2017Read More
Colton High School
High School Diploma
Read More