Samuel Sembach
Citrus Heights,CA
Summary
Im Currently A Shift Leader at the Habit burger grill, I started out as a cashier taking orders, serving customers food, cleaning the dining area as well as bathrooms. After about 1 year I decided to train and become A shift leader because I wanted to get the experience from that position. As a Shift Leader I Handle customer complaints whenever there is a issue that needs to be resolved, I also train employees on safety and everyday tasks, manage inventory counts for all the supplies, manage the money when handling the register and the safe, I also make deposits for the bank, and I always keep the whole store organized and clean, Im also very well at communicating with my team.
Overview
3
3
years of professional experience
Work History
Crew Shift Leader
Habit Burger Grill
11.2021 - Current
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
High School Diploma -
Mesa Verde High School
Citrus Heights, CA06.2023
Skills
- Workplace Safety
- Employee Training
- Technical knowledge
- Dress Code Enforcement
- Team Management
- Team Player
- Problem-solving aptitude
- Active Listening
- Professionalism
- Reliability
- Attention to Detail
- Relationship Building
Timeline
Crew Shift Leader
Habit Burger Grill
11.2021 - Current
High School Diploma -
Mesa Verde High School
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