Samuel Severino
Chicago,IL
Summary
Successful inside sales representative with 3 years of experience in enterprise Content Management space. Eager and sociable professional with a strong desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
4
4
years of professional experience
Work History
Healthcare Account Manager
Hyland Software, Inc.
Cleveland, OH
04.2023 - Current
- Actively engaged with customer inquiries regarding healthcare solutions and services. Set Monthly/Weekly syncs as necessary to stay in communication as often as possible.
- Continually sending customers information and updates on new innovation at Hyland. This includes new software offerings, upgrades, managed services models, SaaS, automation opportunities, etc.
- Facilitated communication between internal teams working on different aspects of an opportunity to ensure successful execution of projects.
- Identified opportunities for improvement within the organization's processes and collaboratively developed go forward strategy to accomplish these initiatives.
- Successfully leveraged different internal applications like Zoominfo, Altify, and Definitive Healthcare to accurately forecast and prospect opportunities.
Sales Support Representative
Hyland Software, Inc.
Cleveland, OH
05.2022 - 04.2023
- Closely supported three regional healthcare sales teams with day to day activities to drive business forward. (Quoting, contracting, customer assistance/troubleshooting)
- Cultivated strong, working relationships with leadership and staff in different departments. Collaborated with and connected these departments to drive deals forward at an expedited rate.
- Updated and ensured accuracy in Salesforce data, imperative to RGO success. This included logging activities and emails correlated to open opportunities, building sales reports to provide insight to AE's, and diligently quoting large deals.
Sales Intern
Hyland Software, Inc.
Cleveland, OH
05.2021 - 08.2021
- Participated in several Hyland training courses, webinars, and workshops.
- Assisted Customer Growth Team with everyday sales tasks including report building, note taking on customer calls, setting meetings on calendars, and coordinating internal resources to drive deal success.
- Ran email and calling campaigns to drive attendance to Hyland events such as Community Live, TechQuest, and User Forums.
Assistant Women's Basketball Coach
Baldwin Wallace University
Berea, OH
11.2019 - 03.2020
- Led collaborative practice sessions, lifting, and film study.
- Facilitated communication between coaching staff, players, administrators, alumni, and media.
- Conducted video analysis of opponents and players to identify strengths and weaknesses.
- Gave strategic insight to coaches in meetings at games and practices, helping us reach the Elite 8 in March Madness 2020.
Education
Bachelor of Arts - Healthcare Management/Business Administration
Baldwin Wallace University
Berea, OH05-2022
Skills
- Leadership
- Relationship Facilitating
- Deescalating adverse situations
- Unwavering Reliability
Timeline
Healthcare Account Manager
Hyland Software, Inc.
04.2023 - Current
Sales Support Representative
Hyland Software, Inc.
05.2022 - 04.2023
Sales Intern
Hyland Software, Inc.
05.2021 - 08.2021
Assistant Women's Basketball Coach
Baldwin Wallace University
11.2019 - 03.2020
Bachelor of Arts - Healthcare Management/Business Administration
Baldwin Wallace University
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