Kate Sartory

• Consistently work with C-Suite level customers on their Joint Commission and Life Safety action plans and have closed over $2 million in services
• Consistently conduct Customer Business Reviews to track contract compliance and identify areas of opportunity to ensure continued growth in revenue
• Implemented data-driven decision making processes to optimize account management strategies, leading to increased productivity and better outcomes for customers.
• Served as a trusted advisor by offering consultative support on best practices in the healthcare space, positioning Grainger as an industry leader and valued partner.
• Effectively implemented safety programs, which utilized Grainger's service and product offering, at Yale New Haven Health System

Performance to Goal:

• 104% to goal in 2016
• 110% to goal in 2017
• 102% to goal in 2018
• 113% to goal in 2019
• 39% V increase over prior year in 2020 (no goal that year due to COVID)
• 98% to goal in 2021
• 122% to goal in 2022
• 97% to goal in 2023 (not accounting for $482,000 in services)

• Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
• Improved customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
• Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
• Streamlined territory management process, resulting in more efficient time allocation for account visits.
• Performed over goal at 118% to goal