Samuel Silvestre
Tampa,FL
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
T-Mobile
05.2024 - Current
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Medicare Sales Representative
Open Access Insurance
11.2023 - Current
- Participated in ongoing training programs to stay current on product offerings, industry regulations, and best practices in Medicare sales.
- Increased sales revenue by consistently meeting and exceeding monthly targets for new enrollments.
- Conducted informative seminars and presentations on Medicare options, leading to increased community awareness and interest in available plans.
- Streamlined application processes for potential clients, resulting in improved client acquisition rates.
- Built strong relationships with healthcare providers to ensure seamless coordination of plan benefits and coverage details.
- Leveraged CRM tools for efficient tracking of client interactions, ensuring timely follow-ups and effective communication throughout the sales cycle.
- Enhanced customer satisfaction by addressing and resolving Medicare-related inquiries promptly and accurately.
Operations Supervisor
717 Parking Enterprises
02.2023 - 11.2023
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Crew Member
Papa John's Pizza
02.2022 - 02.2023
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Chamberlain High School
Tampa, FL06.2023
Skills
- Objection handling
- HIPAA Compliance
- Client needs analysis
- Client Relations
- Adaptability to Change
Certification
240 health license
Languages
spanish
Native or Bilingual
Timeline
Retail Sales Associate
T-Mobile
05.2024 - Current
Medicare Sales Representative
Open Access Insurance
11.2023 - Current
Operations Supervisor
717 Parking Enterprises
02.2023 - 11.2023
Crew Member
Papa John's Pizza
02.2022 - 02.2023
High School Diploma -
Chamberlain High School
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