Samuel Smith
Fresno,California
Overview
23
23
years of professional experience
Work History
Self Employed
Aflac
Fresno, CA
08.2022 - Current
- Responded to customer inquiries and problems to promote great service.
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
- Analyzed customer needs and provided best options, upselling products and services.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Researched insurance plans to find good options for clients' needs.
Self Employed
Self Employed
Fresno, CA
09.2013 - 08.2022
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Export Manager
Harris Ranch Beef
Selma, CA
12.2005 - 08.2013
- Streamlined import-export arrangements by maintaining current information and regulations on licenses, tariffs and restrictions.
- Analyzed letter of credit and documentation to comply with government regulations.
- Arranged and executed product shipping and handled packing, routing and customs declarations.
- Coordinated transportation activities, developed transportation relationships and monitored transport costs to facilitate smooth transportation actions.
- Collaborated with sales and operational teams in global and domestic markets to leverage product capabilities.
- Negotiated contracts with distribution and sales centers, increasing sales and establishing outlets.
- Implemented cost-effective methods to analyze best means of transport for products.
- Converted products to meet foreign specifications and standards, improving operations.
- Performed data quality and analysis with tracking and tracing to final destination.
- Coordinated pick-up with piers, trucking companies, steamship line and air carriers for timely delivery.
- Collaborated with project management to discuss project team, supply chain and treasury.
- Trained and mentored staff on bid requests, export correspondence, credit collections and foreign trade details.
- Designed and planned contingency plans to facilitate shipments during postal disruptions.
Grading Manager
Harris Ranch Beef
Selma, CA
08.2000 - 12.2005
- Coordinated production requirements with material handling and staffing functions.
- Established and updated production schedules to meet changing demands.
- Managed materials to meet production goals and specific customer demands.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Planned production operations while establishing priorities and sequences for manufacturing processes.
- Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
- Scheduled staff work assignments, rotations and overtime.
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
- Coached and mentored employees to develop and enhance career skills.
- Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
- Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
Timeline
Self Employed
Aflac
08.2022 - Current
Self Employed
Self Employed
09.2013 - 08.2022
Export Manager
Harris Ranch Beef
12.2005 - 08.2013
Grading Manager
Harris Ranch Beef
08.2000 - 12.2005
Similar Profiles
Angela SycksAngela Sycks
Benefits Advisor at AFLACBenefits Advisor at AFLAC
Quentin FosterQuentin Foster
Benefits Advisor at AflacBenefits Advisor at Aflac
Lisa V. LambertLisa V. Lambert
Field Sales Agent at AflacField Sales Agent at Aflac
Victoria BlackmerVictoria Blackmer
Independent Insurance Agent at AflacIndependent Insurance Agent at Aflac
Jocelyn ParksJocelyn Parks
Clerk at USPSClerk at USPS