Samuel Smith
Richmond,VA
Summary
Highly motivated team member with extensive customer service and relationship management involvement. Outgoing professional with track record of driving increased sales volume, improving customer experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Overview
7
7
years of professional experience
Work History
Loan Analyst
Capital Center LLC
Glen Allen, VA
03.2020 - Current
- Successfully closed 800+ loan files while maintaining 75+ pipeline of clients.
- Maintained Net Promoter Score of 4.67/5.
- Created and deployed successful strategies to boost performance, streamline processes and increase efficiency.
- Compiled closing packages for drafting and presentation accuracy.
- Evaluated debt ratio, loan-to-value ratios, credit scores, property valuations and various other factors when making underwriting decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
International Program Associate
WorldStrides Inc
Glen Allen, VA
01.2018 - 09.2019
- Coordinated and lead routine meetings for 40+ person staff.
- Created detailed expense reports and requests for capital expenditures.
- Drafted professional business memos, letters and marketing copy to support business objectives and growth.
Education
Bachelor of Science - Business Administration
2018
- Relevant Coursework: Strategic Planning, Financial Management, Business Ethics, Organizational Leadership
Skills
- Financial analysis aptitude
- New Business Development
- Account management
- Relationship building
- Product Analysis and Planning
- Risk management
- Teamwork and Collaboration
Volunteer Work
Stay Smart Assembly: Public Speaking at local public schools regarding addiction, mental illness, and strategies to overcome them.
Keep Virginia Cozy: Weekly meetups across different areas of Richmond to pick up waste and clean up the environment.
Timeline
Loan Analyst - Capital Center LLC
03.2020 - Current
International Program Associate - WorldStrides Inc
01.2018 - 09.2019
Virginia Commonwealth University - Bachelor of Science, Business Administration
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