Samuel spalding
Louisville,KY
Summary
Highly-qualified Operations Supervisor with over 20 years of experience. Successful at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, dedicated and hard working leader with a history of streamlining operations and increasing efficiency and productivity.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Site Supervisor ,multiple Sites
Allied Universal Security Services
Louisville, KY
10.2022 - Current
- Guided team members on how to respond effectively to different scenarios.
- Maintained positive environment dedicated to teamwork and performance.
- Set team schedules with clear understanding of coverage requirements, individual availability and unique knowledge of each officer.
- Conducted site reviews, security audits, and made recommendations to management based on findings.
- Led and directed investigations of accidents, thefts and property loss on premises.
- Assessed company security risks and developed actionable solutions to be
presented to management. - Demonstrated creativity and resourcefulness through the development of innovative solutions.
Custom Protection Officer (Hospital)
G4S Secure Solutions USA
Louisville, KY
05.2019 - 10.2022
- Responded quickly and effectively to alarms triggered by intrusion detection systems.
- Enforced access control measures to ensure only authorized personnel enter the premises.
- Coordinated with local law enforcement agencies when necessary during emergencies or criminal activities.
- Assisted with investigations of internal theft or other violations of company policy.
- Assisted in training new staff members on proper procedures for responding to security threats.
- Provided 1 on 1 training in deescalation tactics.
Operations Supervisor
The H.T. Hackney Company
Louisville, KY
05.2017 - 10.2018
- Accurately managed shipment processing, providing direction to 30 associates and overseeing inventory activities.
- Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis which led to productivity and accuracy increasing to 97.3%.
- Ensured safety and emergency readiness among personnel by developing information, classes, and training compliance with regulatory and organizational policies.
- Developed, implemented, and trained personnel on employee and building security protocols.
- Assisted in full fleet management including drivers schedules, routes, cargo safety, and vehicle maintenance.
District Operations Manager
Aramark
Louisville, KY
02.2016 - 04.2017
- Managed day-to-day operations of 40 employees including recruiters, union drivers, warehouse personnel, and maintenance employees.
- Monitored branch budgets regularly to ensure financial objectives were met and exceeded.
- Developed and implemented operational policies and procedures to ensure efficient operations of the district.
- Delivered an exceptional level of service to each client (86) by listening to concerns and answering questions.
- Negotiated and prepared client contracts for attorney approval.
- Successfully led key projects which resulted in 96.8% client retention per quarter.
- Implemented agile work methods to drive rapid and successful project execution.
- Provided onsite training.
Manager/Manager Trainer
Cox's Smokers Outlet
Louisville, KY
10.2009 - 12.2015
- Trained managers and employees on job performance and productivity, which improved overall revenue and efficiency.
- Maintained high level of professionalism and calmness with all personnel, even in high-stress situations.
- Conducted analysis to address sales and productivity which led to a 45% sales increase and overtime cut 86% .
- Implemented agile work methods to drive rapid and successful project execution.
- Advertised for events to promote engagement and involvement to bring up sales and customer relations. (Organized a "block party" to increase sales and relationships with numerous other businesses in the area)
Security Escort Officer
Allied Barton
Shepherdsville, KY
09.2007 - 10.2009
- Provided safe passage for numerous secured tractor/trailers containing federally regulated items throughout the eastern United States by escorting cargo from cargo origin to destination in an unmarked security vehicle.
- Secured priceless and irreplaceable documents against threats of terrorism, theft, and sabotage.
- Communicated with supervisors regarding any issues that occurred while on duty.
- Acted as first responder for medical emergencies, included incoming calls and code red situations.
- Coordinated with onsite managers, liaison officers and other outside agencies regarding safety and preventive maintenance.
- Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.
- Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.
Firearms Instructor/ Air Courier Coordinator
Brinks Global Services
Louisville, KY
09.2004 - 09.2006
- Developed interesting course plans to meet academic, intellectual and social needs of students that encompassed multimedia learning tools.
- Instructed dozens of students on firearms, tactics, and the proper use of force.
- Developed lesson plans to teach course materials according to schedule and requirements.
- Managed and controlled weapon and ammunition inventory to ensure timely ordering or requisition of depleted or low-level stock.
- Delivered instruction on a broad range of topics, integrating audio-visual presentations and training materials.
- Drove and supervised armored trucks and crews along established routes to transport valuables to the destination.
- Communicated with supervisors and clients regarding any issues that occurred while on duty and plans to remedy all issues.
- Secured priceless and irreplaceable documents against threats of terrorism and sabotage.
- Ensured high value items were received, inspected, processed, and sent to customers and/or federal vault.
Base CADRE
U.S. Department of the Navy
La Maddalena, Italy
08.2002 - 09.2004
Education
Certification - First Responder
C.P.R./A.E.D
Louisville, KY2018
Diploma - Leadership
District Operations Manager Course
Chicago, IL2017
Instructor Certification -
Firearms Instructor Course
Missouri City, MO2005
Diploma -
Non Commissioned Officers Academy
Norfolk, VA2001
High School Diploma -
Jeffersontown High School
Louisville, KY1998
Skills
- Honesty
- Supervision and training
- Sound judgment
- Calm under pressure
- Leadership and team building
- Issue and conflict resolution
- Detail-oriented
- Dependable and reliable
- Problem solving
- Adaptability
Affiliations
- Kentucky Medal of Distinction (3)
- Member, Honorable Order of Kentucky Colonels (active)
- Aramark Gold Star Award for Excellence (8)
Certification
- FEMA IS-100, 200, 240, 700, 800, & 907 Certified.
- Crisis Prevention Intervention certification
- FEMA Health Sector Emergency Preparedness Training
- FEMA I.E.D. Awareness and Safety Procedures
- FEMA Response Considerations During an Outbreak or Pandemic
- FEMA WebEOC
- Department of Homeland Security- Bomb Threat Preparedness and Response
- FEMA Personal Protective Equipment Considerations for Infectious Agents
- FEMA Leadership and Influence
- Monadnock expandable baton
- Chemical restraints (OC spray)
- Non-Lethal response to situations and threats
- CPR certification
- AED certification
Timeline
Site Supervisor ,multiple Sites
Allied Universal Security Services
10.2022 - Current
Custom Protection Officer (Hospital)
G4S Secure Solutions USA
05.2019 - 10.2022
Operations Supervisor
The H.T. Hackney Company
05.2017 - 10.2018
District Operations Manager
Aramark
02.2016 - 04.2017
Manager/Manager Trainer
Cox's Smokers Outlet
10.2009 - 12.2015
Security Escort Officer
Allied Barton
09.2007 - 10.2009
Firearms Instructor/ Air Courier Coordinator
Brinks Global Services
09.2004 - 09.2006
Base CADRE
U.S. Department of the Navy
08.2002 - 09.2004
Certification - First Responder
C.P.R./A.E.D
Diploma - Leadership
District Operations Manager Course
Instructor Certification -
Firearms Instructor Course
Diploma -
Non Commissioned Officers Academy
High School Diploma -
Jeffersontown High School