Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samuel Sprott

Lakeland ,FL

Summary

Unites States Marine Corps Veteran and Firefighter/EMT with 5 years of full time experience public service contact work. Who is a motivated Sales Associate committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

13
13
years of professional experience
1
1
Certification

Work History

ProSales Associate

Herc Rentals
08.2023 - Current
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Managed customer relations through communication and helpful interactions.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained relationships with customers to maximize sales opportunities.

Engineer/Firefighter EMT-b

Bella Vista Fire Department
01.2018 - 06.2023
  • Conducted equipment and vehicle checks to maintain continuous and safe operation of Ambulance and Fire Apparatus.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
  • Trained EMT in basic life support skills, oxygen therapy, cpr and wound care.
  • Emergency response driving
  • NIFRS report writing
  • FF1 & FF2 IFSAC trained along with other intermediary and tech level IFSAC courses.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively with team members to save lives and provide medical care.

Firearms Sales Associate

Bass Pro Shops
10.2021 - 06.2023
  • Assisted customers with purchasing decisions by providing relevant product and regulatory information.
  • Employed upselling techniques to promote sales revenue growth and present customers with complete package supporting main purchases.
  • Maintained knowledge of, employed and enforced best practices for safe handling of firearms and accessories.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Process Server

SS Legal Services
01.2015 - 12.2017
  • Received papers to be served from attorneys, court clerks, and magistrates and printed out papers.
  • Thoroughly researched court records such as criminal cases, foreclosures, and probate estates.
  • Provided proof of service in form of affidavit.
  • Tracked down 40 defendants per month to serve legal documents.

Jail Officer

Springdale Police Department
03.2014 - 07.2014
  • Observed behavior of inmates individually and as group to spot conflicts and implement de-escalation tactics.
  • Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.

Infantry Mortarman

United States Marine Corps
06.2011 - 04.2013
  • Mortarman/Rifleman
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Certificate of Proficiency in Fire Protection - Fire Science

NorthWest Arkansas Community College
Bentonville, AR
05.2020

High School Diploma -

Haas Hall Academy
Farmington, AR
05.2011

Skills

  • Emergency Medical Treatment
  • Emergency Response Procedures
  • Incident Safety
  • Firearms Training
  • Retail Sales
  • Public Service Contact experience
  • Order Fulfillment
  • Fleet Dispatching
  • Customer Relations
  • Heavy Equipment Sales

Certification

  • EMT - Emergency Medical Technician AR
  • National Registry
  • 8 hour Wildland Fire Suppression
  • FEMA 100,200,700,800
  • IFSAC Hazmat Ops & Awareness
  • IFSAC FF1 & FF2
  • AFA Core Rescue
  • AFA Ropes 1&2
  • AFA Driver/Operator Pumper
  • AFA Instructor 1

Timeline

ProSales Associate

Herc Rentals
08.2023 - Current

Firearms Sales Associate

Bass Pro Shops
10.2021 - 06.2023

Engineer/Firefighter EMT-b

Bella Vista Fire Department
01.2018 - 06.2023

Process Server

SS Legal Services
01.2015 - 12.2017

Jail Officer

Springdale Police Department
03.2014 - 07.2014

Infantry Mortarman

United States Marine Corps
06.2011 - 04.2013

Certificate of Proficiency in Fire Protection - Fire Science

NorthWest Arkansas Community College

High School Diploma -

Haas Hall Academy

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Samuel Sprott