Samuel Sprott
Lakeland ,FL
Summary
Unites States Marine Corps Veteran and Firefighter/EMT with 5 years of full time experience public service contact work. Who is a motivated Sales Associate committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
13
13
years of professional experience
1
1
Certification
Work History
ProSales Associate
Herc Rentals
6515 N 50th St Tampa FL 33610
08.2023 - Current
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained relationships with customers to maximize sales opportunities.
Engineer/Firefighter EMT-b
Bella Vista Fire Department
103 Town Center, Bella Vista AR 72714
01.2018 - 06.2023
- Conducted equipment and vehicle checks to maintain continuous and safe operation of Ambulance and Fire Apparatus.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Trained EMT in basic life support skills, oxygen therapy, cpr and wound care.
- Emergency response driving
- NIFRS report writing
- FF1 & FF2 IFSAC trained along with other intermediary and tech level IFSAC courses.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively with team members to save lives and provide medical care.
Firearms Sales Associate
Bass Pro Shops
2300 S Promenade Blvd, Rogers AR 72758
10.2021 - 06.2023
- Assisted customers with purchasing decisions by providing relevant product and regulatory information.
- Employed upselling techniques to promote sales revenue growth and present customers with complete package supporting main purchases.
- Maintained knowledge of, employed and enforced best practices for safe handling of firearms and accessories.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Process Server
SS Legal Services
4105 Clark Ave, Springdale AR 72762
01.2015 - 12.2017
- Received papers to be served from attorneys, court clerks, and magistrates and printed out papers.
- Thoroughly researched court records such as criminal cases, foreclosures, and probate estates.
- Provided proof of service in form of affidavit.
- Tracked down 40 defendants per month to serve legal documents.
Jail Officer
Springdale Police Department
Springdale, AR
03.2014 - 07.2014
- Observed behavior of inmates individually and as group to spot conflicts and implement de-escalation tactics.
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
Infantry Mortarman
United States Marine Corps
3rd Bat. 5th Marine Reg. Camp Pendleton CA
06.2011 - 04.2013
- Mortarman/Rifleman
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Certificate of Proficiency in Fire Protection - Fire Science
NorthWest Arkansas Community College
Bentonville, AR05.2020
High School Diploma -
Haas Hall Academy
Farmington, AR05.2011
Skills
- Emergency Medical Treatment
- Emergency Response Procedures
- Incident Safety
- Firearms Training
- Retail Sales
- Public Service Contact experience
- Order Fulfillment
- Fleet Dispatching
- Customer Relations
- Heavy Equipment Sales
Certification
- EMT - Emergency Medical Technician AR
- National Registry
- 8 hour Wildland Fire Suppression
- FEMA 100,200,700,800
- IFSAC Hazmat Ops & Awareness
- IFSAC FF1 & FF2
- AFA Core Rescue
- AFA Ropes 1&2
- AFA Driver/Operator Pumper
- AFA Instructor 1
Timeline
ProSales Associate
Herc Rentals
08.2023 - Current
Firearms Sales Associate
Bass Pro Shops
10.2021 - 06.2023
Engineer/Firefighter EMT-b
Bella Vista Fire Department
01.2018 - 06.2023
Process Server
SS Legal Services
01.2015 - 12.2017
Jail Officer
Springdale Police Department
03.2014 - 07.2014
Infantry Mortarman
United States Marine Corps
06.2011 - 04.2013
Certificate of Proficiency in Fire Protection - Fire Science
NorthWest Arkansas Community College
High School Diploma -
Haas Hall Academy