Summary
Overview
Work History
Education
Skills
Timeline
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Baylee Haggard

Summary

Highly efficient sales associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

6
6
years of professional experience

Work History

ProSales Associate

Herc Rentals
07.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.

Insurance Credentialing Specialist

MD Reimbursement Associates
12.2021 - 06.2023
  • Conducted primary source verifications such as background checks and board certifications.
  • Prepared records for site visits and file audits.
  • Received and evaluated applications to look for missing and inaccurate information.
  • Enrolled providers and Medicaid, Medicare and private insurance plans.
  • Obtained NPI numbers for providers and facilities and updated existing profiles.

Barista Trainer

Starbucks
03.2018 - 12.2021
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Customized training strategies based on individual barista knowledge, experience and strengths.
  • Taught proper procedures and strategies for success to new employees.
  • Trained new employees in groups and in one-on-one scenarios.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Learned new drinks and procedures first, and instructed all team members on how to properly complete each.

Education

No Degree - Business Administration

Florida SouthWestern State College
Fort Myers, FL

MBA - Business Administration And Management

Florida Gulf Coast University
Fort Myers, FL
07.2024

Bachelor of Arts - Business Administration And Management

Florida Gulf Coast University
Fort Myers, FL
04.2023

Associate of Arts - Business Administration And Management

South Florida State College
Avon Park, FL
04.2020

High School Diploma -

Palmetto Ridge High School
Naples, FL
04.2018

Skills

  • Preparing Reports
  • Workplace Safety
  • Data Entry
  • Management Support
  • Customer Service Orientation
  • POS System Operation
  • Work Planning and Prioritization
  • Calendar Management
  • Customer Relationship Management (CRM)
  • Decision-Making
  • Order Fulfillment

Timeline

ProSales Associate

Herc Rentals
07.2023 - Current

Insurance Credentialing Specialist

MD Reimbursement Associates
12.2021 - 06.2023

Barista Trainer

Starbucks
03.2018 - 12.2021

No Degree - Business Administration

Florida SouthWestern State College

MBA - Business Administration And Management

Florida Gulf Coast University

Bachelor of Arts - Business Administration And Management

Florida Gulf Coast University

Associate of Arts - Business Administration And Management

South Florida State College

High School Diploma -

Palmetto Ridge High School

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Baylee Haggard