Samuel Starks
Frisco
Summary
Accomplished professional with a proven track record in business development and relationship management, notably at JPMorgan Chase. Expert in enhancing profitability through strategic partnerships and innovative financial solutions, achieving a 33% increase in merchant service referrals. Skilled in negotiation and team leadership, recognized as a Subject Matter Expert within proprietary Chase systems. Demonstrates exceptional problem-solving abilities and a commitment to excellence.
Overview
18
18
years of professional experience
Work History
Business Development Representative II
JPMorgan Chase
01.2024 - Current
- · Collaborated with Business Bank Market Managers, Area Managers, and Cash Management Partners: ; to develop underperforming Business Bankers.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
Small Business Officer
BMO Bank Of Montreal
03.2023 - 01.2024
- Manage 7 retail branches business portfolios, enhancing profitability to the bank.
- Product expert of both small business lending and treasury services.
VP. Healthcare Services Business Development
JPMorgan Chase
11.2021 - 03.2023
- Facilitated sale of fully integrated payment solutions tailored specific to the medical industry.
- Planned and met with partners on marketing initiatives to leverage referral networks in the promotion of business development.
Business Development Representative II
JPMorgan Chase
09.2019 - 11.2021
- Managed 25 Business Bankers growing merchant service footprint by increasing referrals 33% YoY and activated volume by 77%YoY for 2020.
- Collaborated with Business Bank Market Managers, Area Managers, and Cash Management Partners: ; to develop underperforming Business Bankers.
Business Development Specialist
JPMorgan Chase
02.2019 - 09.2019
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers and drive profit margins.
- Established as top performer and was promoted to Business Development Representative II.
Associate Relationship Manager
JPMorgan Chase
01.2017 - 02.2019
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Led a team of Relationship Managers on special projects to increase customer retention.
- Worked with Credit and Risk departments to facilitate streamlined communication to better enhance customer experience.
Relationship Manager
JPMorgan Chase
03.2017 - 01.2018
- Developed process improvement initiatives and analyzed problems to create corrective action strategy.
- Promoted to Associate Relationship Manager role.
Personal Banker
JPMorgan Chase
04.2013 - 03.2017
- Assisted customers with setting up accounts, completing loan applications and signing up for new services.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
Petty Officer Third Class
United States Navy
07.2007 - 07.2011
- Procurement; Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
- Lead teams of over 20 enlisted servicemembers through variety of tasks including helicopter operations and damage control over the course of 3 separate deployments to active combat zones.
Education
Bachelor of Arts - Criminal Justice
University of Northern Colorado
Greeley, CO12.2016
Skills
- Chamber of Commerce Red Carpet Ambassador
- Merchant Advisory Board Member
- One Chase Award 2020
- President's Circle Award winner 2018
- Subject matter expert on multiple platforms within proprietary Chase systems
- Excel,PowerPoint, & Pitch Book Pro
- Team Volunteer Coordinator
Timeline
Business Development Representative II
JPMorgan Chase
01.2024 - Current
Small Business Officer
BMO Bank Of Montreal
03.2023 - 01.2024
VP. Healthcare Services Business Development
JPMorgan Chase
11.2021 - 03.2023
Business Development Representative II
JPMorgan Chase
09.2019 - 11.2021
Business Development Specialist
JPMorgan Chase
02.2019 - 09.2019
Relationship Manager
JPMorgan Chase
03.2017 - 01.2018
Associate Relationship Manager
JPMorgan Chase
01.2017 - 02.2019
Personal Banker
JPMorgan Chase
04.2013 - 03.2017
Petty Officer Third Class
United States Navy
07.2007 - 07.2011
Bachelor of Arts - Criminal Justice
University of Northern Colorado
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