Senior healthcare executive specializing in nursing practice and patient safety. Achieved substantial reductions in readmissions and hospital-acquired conditions through clinical transformation initiatives. Collaborates with leadership to standardize care delivery models and improve nursing quality outcomes based on evidence-based practices.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Chief Quality Officer
Poplar Bluff Regional Medical Center
01.2025 - Current
Reduced risk-adjusted readmissions (8-12%) and mortality index (10-15%) through enterprise-wide clinical improvements.
Established CMS-aligned patient safety structural measures including governance, event classification, and accountability.
Fostered an environment of transparency and learning through Just Culture implementation.
Led Joint Commission and CMS survey readiness achieving sustained compliance.
Implemented Age-Friendly Health System (4Ms), improving delirium screening >90%, Emergency Department Admit Length of Stay for >65 years of age, and Safe Medication Practices.
Standardized care delivery models across service lines, enhancing consistency and improving patient outcomes and experience.
Advanced nursing care through professional practice model emphasizing evidence-based practices and nursing standards.
Implemented quality improvement initiatives that elevated patient care standards and outcomes.
Implemented nurse-driven protocol for SEP-1 compliance in emergency department.
Launched 'Surviving Sepsis Campaign' across inpatient units to improve the early identification and response to patients developing systemic infections.
Increased event reporting by 20 to 35 percent and accelerated root cause analysis by over 30 percent.
Analyzed HCAHPS survey data to identify patient satisfaction trends.
Coordinated system tracers to measure adherence to regulatory requirements.
RN Manager
Missouri Delta Medical Center
03.2021 - 12.2025
Reduced medication errors by 15-20% and improved nurse-sensitive indicators by 10-25%.
Managed nursing staff scheduling and resource allocation to enhance patient care delivery.
Resolved immediate jeopardy CMS findings through workflow redesign and staff engagement initiatives.
Oversaw daily nursing unit operations, ensuring compliance with healthcare regulations and standards.
Implemented quality improvement initiatives to enhance nursing practices and patient outcomes.
Coordinated training programs to elevate clinical skills and nursing knowledge across the team.
Facilitated interdisciplinary meetings to effectively address patient care challenges.
Enhanced staff engagement and competency through structured education programs.
Registered Nurse Patient Care Coordinator
Missouri Delta Medical Center
Sikeston, Missouri
09.2019 - 03.2021
Supervised nursing staff across multiple departments to ensure high patient care standards and operational efficiency.
Developed and implemented a graduate nurse residency program to support new nurses during clinical transition, improving retention rates and patient care delivery.
Standardized nursing protocols by leading a project to review and implement evidence-based guidelines, ensuring consistent quality of care organization-wide.
Led quality improvement initiatives that boosted patient safety and satisfaction scores.
Created and delivered annual training programs, resulting in increased employee retention and engagement.
Registered Nurse
Missouri Delta Medical Center
Sikeston, Missouri
12.2014 - 09.2019
Delivered comprehensive, patient-centered nursing care through thorough assessments and tailored care plans.
Monitored patient progress and collaborated with interdisciplinary teams to revise treatment strategies.
Achieved high patient satisfaction scores while enhancing clinical outcomes.
Accurately documented patient information in electronic health record system, including Oracle Cerner.
Assisted in developing and implementing effective patient care plans.
Managed equipment and maintained a sterile environment within ICU setting.
Supported physicians during invasive procedures in critical care environments.
Implemented evidence-based practice guidelines for managing critically ill patients.
Education
Master of Science - Healthcare Management
Southeast Missouri State University
Cape Girardeau, MO
12-2023
Bachelor of Science - Nursing
Southeast Missouri State University
Cape Girardeau, MO
12-2014
Skills
Clinical process redesign
Regulatory compliance
Quality improvement
Staff development
Risk assessment
Root-cause analysis
Care transformation
Clinical outcomes
Patient safety
Accreditation
Safety measures
Age-friendly health
Data reporting
Workforce governance
Certification
Registered Nurse, Missouri State Board of Nursing, 2015