Samuel St Victor
Brooklyn,NY
Summary
Infrastructure & Cloud Engineer with 15+ years of experience across private equity and enterprise financial services. Skilled in on-premises and hybrid infrastructures with Microsoft Windows Server, Active Directory/Group Policy, Cisco networking, and Palo Alto next-gen firewalls. Strong background in incident management, MSP vendor coordination, PowerShell automation, cybersecurity hardening, and disaster recovery. Includes exposure to Azure with light administration of VMs. Known for clear communication...
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Systems Engineer
Kyndryl
Newark, NJ
04.2021 - 10.2024
- Company Overview: outsourced to Broadridge Financial Solutions
- Senior engineer on global server & storage team supporting 30k+ servers across 20+ datacenters; Tier-3 escalation for enterprise incidents.
- Operated across hybrid stacks: VMware clusters, enterprise storage, and light Azure VM management; partnered closely with network and cybersecurity teams.
- Drove patching, upgrades, provisioning, capacity, and recovery for large Windows/Linux estates; improved compliance and reliability.
- Coordinated with MSP/vendor teams to resolve infrastructure issues, enforce SLAs, and deliver changes through Change Control processes.
- Reinforced PowerShell automation and standardization, reducing manual provisioning by 70%.
- Outsourced to Broadridge Financial Solutions
Senior Systems Engineer
IBM
Newark, NJ
04.2020 - 04.2021
- Company Overview: outsourced to Broadridge
- Owned operations for ~2000 servers in an acquired financial apps environment; aligned to IBM delivery frameworks and Broadridge standards.
- Led server hardening and compliance remediation; supported Splunk monitoring/compliance reporting.
- Partnered with security, development, and audit for stability and regulatory adherence.
- Contributed to maintaining 99.9% uptime for mission-critical systems.
- Outsourced to Broadridge
Senior Systems Engineer
Broadridge Financial Solutions
Newark, NJ
02.2019 - 04.2020
- Ran infrastructure for an acquired apps company (Windows/Linux, VMware, UCS); ensured uptime for trading/settlement systems.
- Implemented Splunk for monitoring & compliance; responded to Datadog alerts.
- Built Git/Jenkins pipelines for repeatable infrastructure tasks; drove server hardening against enterprise baselines.
- Reduced deployment errors by 60% through CI/CD automation.
Infrastructure Consultant
Alpha Consulting
Newark, NJ
09.2018 - 02.2019
- Company Overview: on-site at Broadridge
- Acting senior admin/engineer during post-acquisition transition; Tier-3 escalation, upgrades, and policy alignment.
- Mentored junior admin; coordinated with central IT & security on integrations.
- On-site at Broadridge
Senior Systems Administrator / Systems Administrator / Helpdesk Supervisor / Desktop Support Analyst / Intern
Blackstone
New York, NY
11.2006 - 07.2017
- Built and supported a private cloud on UCS/VMware (1000+ workloads) and led data-center modernization (migrated 1000+ legacy servers to VMware).
- Automated server provisioning and DHCP/subnet builds using PowerShell; used Puppet for configuration enforcement.
- Implemented global Splunk ingestion; configured F5 load balancing; supported Citrix platforms.
- Partnered with security engineers on firewall policies, VPN access, and system hardening; ensured SOX-aligned controls.
- Led Change Control meetings firm-wide; contributed to DR & BCP planning and testing.
- Helped maintain 99.9% availability of trading and investment systems across global sites.
- Earlier roles included supervising a 24/7 helpdesk/VIP support function for 2000+ employees.
Education
B.S. - Information Technology & Business Administration
St. John’s University
Queens, NYSkills
- Infrastructure: Windows Server; VMware vSphere/vCenter; Office 365
- Networking & Security: Cisco LAN/WAN/TCP-IP; Palo Alto NGFW; VPN; F5; Citrix NetScaler (ADC)
- Identity & Access: Active Directory, Group Policy, MFA/SSO
- Automation & DevOps: PowerShell; Puppet; BMC BladeLogic; Terraform/Jenkins/Git (exposure)
- Cloud (Exposure): Azure/AWS (light VM/EC2 management)
- Monitoring & Tools: Splunk, Datadog, SolarWinds, SCOM; ServiceNow; Confluence/Jira
- Storage/Backup: NetApp, EMC, PureStorage; Veritas NetBackup
- Operations: ITIL, Change/Incident/Problem, Asset Management, DR/BCP
Websites
Certification
- Microsoft Azure Administrator (AZ-104), Coursework & Training in Progress (not yet certified)
- AWS Solutions Architect, Coursework & Training in Progress
- Azure & Terraform Bootcamps, Completed
- Docker & Kubernetes Workshops, Completed
- Python Programming, Completed
- DevOps & IaC practices, Completed
- Container orchestration, Completed
Accomplishments
- Supported large Windows/Linux estates across datacenters and cloud (Azure VMs exposure, Office 365, Intune), VMware virtualization, storage platforms, and network/security devices.
- Implemented hardening baselines, partnered with cyber teams, supported audit/compliance reporting, and contributed to Incident Response readiness.
- Tier-3 escalation for enterprise incidents; led troubleshooting bridges for high-severity issues impacting trading/financial systems.
- Coordinated with IBM/Kyndryl/MSP teams; enforced SLAs; partnered with vendors on change requests and project delivery.
- Led and executed DR tests and resiliency improvements; contributed to backup strategies and recovery runbooks.
- Built/reinforced PowerShell workflows that reduced manual provisioning time by up to 70%, improving efficiency and reducing errors.
- Contributed to maintaining 99.9%+ uptime for mission-critical financial systems supporting trading and investment operations.
Core Technical Skills
Windows Server, VMware vSphere/vCenter, Office 365, Intune, Cisco LAN/WAN/TCP-IP, Palo Alto NGFW, VPN, F5, Citrix NetScaler (ADC), Active Directory, Group Policy, MFA/SSO, PowerShell, Puppet, BMC BladeLogic, Terraform/Jenkins/Git (exposure), Azure (light VM management), Splunk, Datadog, SolarWinds, SCOM, ServiceNow, Confluence/Jira, NetApp, EMC, PureStorage, Veritas NetBackup, ITIL, Change/Incident/Problem, Asset Management, DR/BCP
Timeline
Senior Systems Engineer
Kyndryl
04.2021 - 10.2024
Senior Systems Engineer
IBM
04.2020 - 04.2021
Senior Systems Engineer
Broadridge Financial Solutions
02.2019 - 04.2020
Infrastructure Consultant
Alpha Consulting
09.2018 - 02.2019
Senior Systems Administrator / Systems Administrator / Helpdesk Supervisor / Desktop Support Analyst / Intern
Blackstone
11.2006 - 07.2017
B.S. - Information Technology & Business Administration
St. John’s University
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