Samuel Swink
Lexington,NC
Summary
Hardworking and dependable recent graduate (2023) with a passion for heping individuals with disabilities attain independence and teach advocation. My varied work experience has allowed me to strengthen skills in interpersonal communication and problem resolution, and my time volunteering has granted me insight to less prevalent issues and truths of individuals with disabilities. With my knowledge in communication sciences, I hope to apply treatment that not only corrects physical or mechanical issues, but also addresses behaviors that interfere with care.
Overview
5
5
years of professional experience
Work History
Grill/ Line Cook
Cracker Barrel Old Country Store
07.2023 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Plated and presented all dishes to match established restaurant standards.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Retail Sales Associate
Lowes Home Improvment
05.2022 - 08.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Utilized upselling techniques to promote additional products and services, and increase sales.
- Listened to customer needs and desires to identify and recommend optimal products.
- Safely operated and guided heavy machinery within and outside of the store for the purposes of loading and stocking.
- Safely loaded purchased items into the customers' vehicles to ensure safe and secure transportation away from the store.
Loader and Unloader
Lowes Home Improvment
05.2021 - 08.2021
- Interacted professionally and regularly with customers, operators, supervisors and other personnel and enhanced business success.
- Maintained clean, orderly work environment free of hazards.
- Loaded and secured customer purchases onto or in their vehicles to ensure safe transportation of items.
- Coordinated movements of forklifts and other heavy machinery in and outside of the store, and ensured safe operations according to company guidelines.
Front End Cashier
Food Lion
05.2019 - 05.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and responded to requests for information.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Operated cash register to record transactions accurately and efficiently.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
- Set up front-end merchandise displays to attract customers and showcase store products.
Education
Bachelor of Science - Communication Sciences And Disorders
Western Carolina University
Cullowhee, NC05.2023
Skills
- Line Management
- Workload Management
- Team Coordination
- Stress management
- Loss Prevention
- Order Processing
- Interpersonal and Written Communication
- Active listening
- Organizational skills
- Attention to Detail
Volunteering and Extracurriculars
Extracurriculars
- Volunteer with the University Participant (UP) Program (Sept 2019- Feb 2020 | Aug 2021- May 2023)
- accompanied students with intellectual and learning disabilities to social events, meals, physical activities, and tutoring/ homework sessions
- engaged with UP students to improve their social, academic, and vocational skills to ensure future independence
- Volunteer with DisAbility Partners- Sylva (Feb 2023- April 2023)
- interacted with adults with varying disabilities and severities to provide social and recreational stimulation
- time spent with facility was done as part of a project focused on bringing more attention to the services provided by this group
- Member of the Recreational Therapy Association (RTA) (Fall 2019- Fall 2021)
- worked in conjunction with charitable organizations and facilities to provide resources and therapeutic recreation to certain populations in the community
- attended conferences to learn of new advancements and developments within our field
Volunteering
- Project FIRE
- split and delivered firewood to homes in the community that rely on wood-fire heating systems in the fall and winter
- Full Spectrum Farms
- assisted residents with menial labor tasks around the property for upkeep and garden maintenance
- volunteered my time during the Farm's annual Halloween Trunk-or-Treat to provide fun games and engagement for children with autism
- WCU Trail Servicing
- worked alongside Campus Recreation Center (CRC) staff to repair hazards and remove obstructions on the hiking/ biking trails surrounding the campus
Timeline
Grill/ Line Cook
Cracker Barrel Old Country Store
07.2023 - Current
Retail Sales Associate
Lowes Home Improvment
05.2022 - 08.2022
Loader and Unloader
Lowes Home Improvment
05.2021 - 08.2021
Front End Cashier
Food Lion
05.2019 - 05.2021
Bachelor of Science - Communication Sciences And Disorders
Western Carolina University
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