Accomplished and energetic, with a can-do attitude. A willingness and ability to learn listen and follow directions. A love of people , a strong desire to succeed and to help others to succeed.
Overview
14
14
years of professional experience
Work History
Assistant Manager, Customer Service
Dunkin Donuts- DH Restaurant Group
02.2024 - 06.2024
Provided exceptional support to management, assisting in daily operations and decision-making processes.
Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
Created a positive work environment for staff members, promoting teamwork and employee morale.
Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
Maintenance Technician
Kenona Industries
02.2022 - 02.2024
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Inspected and maintained equipment to keep items in top working condition.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Stand Up Reach Forklift Operator
Haworth, 1 Haworth Center Distribution Center
11.2018 - 02.2022
Ensured efficient handling of fragile items by carefully following established guidelines during material transportation tasks.
Assisted in conducting regular cycle counts, ensuring accurate inventory levels at all times.
Demonstrated adaptability in adjusting to shifting priorities, managing multiple tasks simultaneously while maintaining attention to detail and meeting deadlines.
Promoted a culture of safety awareness through participation in ongoing training sessions and adherence to company policies and procedures.
Advanced company goals related to sustainability initiatives by properly sorting recyclable materials during daily tasks when applicable.
Streamlined order picking process to ensure timely fulfillment of customer orders.
CNC Machine Operator A
Magna Mirrors Holland - South Building
02.2018 - 11.2018
Properly loaded and unloaded materials in and out of machines.
Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
Inspected finished parts by checking for defects to meet quality standards.
Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
Scrap Metal Coordinator/Maintenance Technician
Challenge Manufacturing
07.2010 - 02.2018
Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Gathered and organized materials to support operations.
Education
Bachelor of Science - Business Management
Cornerstone University
Grand Rapids, MI
06.1999
No Degree - Truck And Bus Driving
CDI Truck Driving School
South Bend, IN
06.1999
Associate of Arts - Bible Studies, Evangelism,Youth Ministries
Word of Life Bible Institute
Pottersville, NY
06.1991
Associate of Arts - Maintenance Mechanics
Grand Rapids Junior College Tech Center
Grand Rapids, MI
06.1988
Skills
Management of Material Resources
Equipment Maintenance
Operation Monitoring
Training and Instructing
Troubleshooting
Quality Control Analysis
Certification
CM - Certified Manager Certification
Maintenance Certification
Hilo Certification
Scissor Lift Certified
Boom Truck Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Work Location
On-SiteRemote
Important To Me
Company CultureWork-life balanceHealthcare benefitsPaid sick leave401k match
Timeline
Assistant Manager, Customer Service
Dunkin Donuts- DH Restaurant Group
02.2024 - 06.2024
Maintenance Technician
Kenona Industries
02.2022 - 02.2024
Stand Up Reach Forklift Operator
Haworth, 1 Haworth Center Distribution Center
11.2018 - 02.2022
CNC Machine Operator A
Magna Mirrors Holland - South Building
02.2018 - 11.2018
Scrap Metal Coordinator/Maintenance Technician
Challenge Manufacturing
07.2010 - 02.2018
Bachelor of Science - Business Management
Cornerstone University
No Degree - Truck And Bus Driving
CDI Truck Driving School
Associate of Arts - Bible Studies, Evangelism,Youth Ministries
Word of Life Bible Institute
Associate of Arts - Maintenance Mechanics
Grand Rapids Junior College Tech Center
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