Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Samuel Thompson

Elk Grove,California

Overview

3
3
years of professional experience
1
1
Certification

Work History

Security Officer

Lead star Security
Sacramento, CA
02.2024 - Current
  • Checked for safety hazards and took corrective action when necessary.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Responded to alarms and conducted investigations as required.

Team Lead

Allied Universal Security
Sacramento, CA
11.2022 - 12.2023
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Ensured compliance with company policies and procedures throughout the team.
  • Coordinated resources across multiple teams to achieve project goals within budget constraints.
  • Provided support to junior staff during peak periods of workloads.

Shift Leader

Burger King
Elk Grove, CA
03.2021 - 04.2022
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Adhered to all health code regulations while preparing food items for customers.

Education

Sava: Sacramento Academic And Vocational Academy
Sacramento, CA
05-2021

Skills

  • Electronic surveillance
  • CCTV Surveillance
  • Investigation documentation
  • Access Control
  • Emergency Response
  • Document Management
  • Report Writing
  • Surveillance

Accomplishments

  • Received Bee Award at kaiser South Sacramento

Certification

validated Guard card 💳

Also has 40hour certificates

Languages

English
Professional

Timeline

Security Officer

Lead star Security
02.2024 - Current

Team Lead

Allied Universal Security
11.2022 - 12.2023

Shift Leader

Burger King
03.2021 - 04.2022

Sava: Sacramento Academic And Vocational Academy

validated Guard card 💳

Also has 40hour certificates

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Samuel Thompson