Highly experienced worker known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
13
13
years of professional experience
Work History
Sales Associate
Speedway Gas Station
09.2022 - Current
Engaged with customers to effectively build rapport and lasting relationships.
Solved customer challenges by offering relevant products and services.
Engaged with customers to build rapport and loyalty.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Server/Assistant Manager
Saigon Taste
05.2012 - 08.2019
Cultivated warm relationships with regular customers.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Explained menu items and suggested appropriate options for food allergy concerns.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Bussed and reset tables to keep dining room and work areas clean.
Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Billing and Coding Associate at Quick Claimers Medical Billing and CredentialingBilling and Coding Associate at Quick Claimers Medical Billing and Credentialing