Samuel Veliz

• Leveraged professional networks and industry knowledge to strengthen client relationships.
• Interacted well with customers to build connections and nurture relationships.
• Spearheaded the design of a new stock and inventory tracking system via barcode scanning and excel worksheets.
• Reduced operational risks while organizing data to forecast performance trends.
• Responsible for the monthly purchases of over $1,000,000.00 worth of steel inventory.
• Trained and taught myself to read construction blue prints and plans.
• Solved customer challenges by offering relevant products and services.
• Maintained customer and company relationships with timely, accurate, and fair estimates, pricing, and scheduling.
• Proficiency in Excel, aSa (Applied Systems Associates), ProCore, and SAGE BusinessWorks.

• Answered phone calls and provided new clients with required paperwork to initiate service.
• Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
• Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
• Completed intake assessment forms and filed clients' charts.

Was offered a promotion but decided to leave the company for a better opportunity.

• Create and maintain a clean, welcoming, efficient, and organized bar/lounge area
• Craft, mix, and pour cocktails, beer, and wine for over 200 patrons on a nightly basis
• Keep record of and track all wasted liquors, beers, and wines
• Being able to work long and late hours through weekends, including holidays
• Create and maintain efficiency with bar set up, service, and shut down
• Compose drink menus that are expansive and versatile while ensuring that they are concise and specific to guest's needs
• Create a checklist of new goals and objectives for each individual employee.

Success within this role led to me training bartenders in other JOEY locations across the country (Los Angeles, Houston, Toronto)

• Assisting with the creation of brand new cocktail menus that rotated quarterly
• Wine tasting/pairing and the ability to suggest wines to customers
• Marinating cleanliness, efficiency and organization of the bar/lounge
• Have the ability to create unique and well-balanced cocktails on command
• Create recipes and craft ingredients for craft cocktails, while staying under the spending budget provided to the bar.
• Working long and demanding hours with high customer volumes on a weekly basis.

• Assisting customers with fulfilling and locating orders of steel
• Loading, unloading, and being responsible for a steel delivery truck
• Operating forklifts and cranes to load/unload large amounts of steel
• As an intern, my responsibilities were to demonstrate my knowledge in accounting, purchase and sales orders, and reading jobsite blueprints